Reporting Time Pay (Show-Up Pay) for Restaurants
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The guarantee, state by state
| State | Guarantee | Rate |
|---|---|---|
| California | Half the scheduled shift, at least 2 hours, at most 4 hours | Regular rate |
| Connecticut | 2 hours for restaurant and hotel employees (4 hours in other industries) | Regular rate |
| D.C. | Up to 4 hours, or the full scheduled shift if it was shorter | Regular rate |
| Massachusetts | 3 hours, if the shift was scheduled for 3 hours or more | Minimum wage |
| New Hampshire | Flat 2 hours | Regular rate |
| New Jersey | Flat 1 hour | Regular rate |
| Rhode Island | 3 hours | Regular rate |
Most other states have no reporting time pay requirement at all.
It’s a guarantee for the day, not a bonus on top
This is the part that trips owners up most: the guarantee is the minimum total pay for that reporting event, not an extra chunk stacked on top of hours already worked.
Example: A California server is scheduled for a 6-hour shift. It’s dead, so the manager sends them home after 45 minutes.
- The guarantee is half the scheduled shift: 3 hours (half of 6, which falls between the 2-hour floor and 4-hour cap).
- They already earned 45 minutes of actual pay.
- You owe additional pay to bring their total for that reporting event up to 3 hours, not a flat 2 or 3 hours stacked on top of what they already earned.
It’s judged per scheduled shift, not per day
If someone has two separate published shifts on the same day (say, a short brunch shift and a longer dinner shift), each shift is checked against the guarantee on its own. A rough brunch shift can owe reporting time pay even though the dinner shift later that day goes fine.
When it doesn’t apply
Outside anyone's control
A natural disaster, an act of civil authority, or a utility failure like a power outage that makes work impossible generally excuses the guarantee.
A real safety threat
If continuing to operate would threaten employees or property, sending people home doesn’t trigger the pay.
The employee's own choice
If an employee asks to leave early on their own, that’s different from being sent home, and generally doesn’t create a reporting time obligation.
Never actually reported
An employee who was on call, was told not to come in, and never physically reported generally hasn’t triggered the guarantee in most of these states.
This guide is general information, not legal advice. Laws change and every business is different, so talk with an employment attorney about your situation.
Sources
- IWC Wage Order 5, Section 5 (Reporting Time Pay)
- Regs. Conn. State Agencies section 31-62-E1(b) (restaurant and hotel reporting pay)
- D.C. Municipal Regulations, Title 7, Chapter 9 (Wage-Hour Rules)
- 454 CMR 27.04 (Massachusetts reporting pay)
- New Hampshire RSA 275:43-a
- N.J. Admin. Code section 12:56-5.5
- Rhode Island General Laws section 28-12-3.2