Legal

QuickSpice Service Agreement Overview

Last Updated: September 21, 2026

This overview summarizes the key terms of your agreement with QuickSpice. It is intended as a plain-language summary for your reference. The full legal terms are contained in the Terms of Service, Terms of Use, Privacy Policy, Data Processing Agreement, and Acceptable Use Policy.

1. Who We Are

Name: QuickSpice LLC
Address: 711 Center Dr, Ste 105 #1015, San Marcos, CA 92069
Email: support@quickspice.io

QuickSpice is a workforce management platform for restaurants. We provide scheduling, time tracking, tip management, payroll support, compliance monitoring, messaging, forms, document management, and related services.

2. What You're Agreeing To

This is a service contract between QuickSpice LLC ("we") and your organization ("Customer"). By subscribing to QuickSpice, you agree to the terms outlined in our Terms of Service and related legal documents.

Effective Date: Your agreement begins when you create an account and accept the Terms of Service (by clicking "Sign Up," "Get Started," or similar).

Your Organization: The restaurant, restaurant group, or business entity that subscribes and provides employee data to QuickSpice.

3. Services Included

Every subscription includes the entire platform. There is one plan, everything is included:

• Employee management
• Scheduling and shift swaps
• Time tracking (live from your POS)
• Tip pool configuration and distribution
• Payroll report generation
• Compliance monitoring (overtime, meal breaks, split shifts)
• Forms, documents, and acknowledgments
• Messaging and announcements
• Task management
• Analytics and reporting
• Audit trail

No tiers. No add-ons. No per-feature charges.

4. Term and Termination

• Per-location subscriptions: Each of your locations has its own subscription with its own payment method.
• Month-to-month: Each location's subscription renews automatically each month. There is no long-term commitment.
• Cancel anytime: You can cancel any location's subscription at any time from your billing settings. That location's access continues through the end of its current billing period, then ends. Your other locations are not affected.
• Non-payment: If a location's payment fails, that location is paused until payment is updated. Your other locations are not affected. Company-wide features remain available while at least one location is in good standing.

5. Payment Terms

• Billing method: Stripe (credit card or ACH). Each location is billed separately with its own payment method.
• Billing cycle: Monthly per location, pro-rated per day of use based on that location and its active employees. An employee who works at multiple locations is counted at each location. Admins are counted at every location they can manage.
• No setup fees, no contracts, no hidden charges
• Free trial: Each location receives its own 30-day trial at no cost, including locations added later. At the end of a location's trial, that location needs a payment method and subscription to continue.

Non-Payment

Failed payments are retried automatically. If a location's payment stays unsuccessful, that location is paused until you fix its billing info. Your other locations are not affected.

6. POS Integration

QuickSpice integrates with your point-of-sale system (currently Toast) to import employee records, time entries, and sales data. You are responsible for:

• Maintaining valid POS API credentials
• Ensuring your POS account is in good standing
• The accuracy of data in your POS system

Time entries are pulled live from your POS. We don't store them.

7. What QuickSpice Is NOT

• We are not your employer. You remain solely responsible for all employment decisions.
• We are not a payroll processor. We generate reports, but you run payroll through your own provider.
• We do not provide legal, tax, or compliance advice. Our compliance tools are informational only.
• We do not hold or disburse tip funds. We calculate distributions, but you handle actual payments.

8. Data and Privacy

• Your data belongs to you. We process it on your behalf to provide the Services.
• All data is stored in the United States (AWS, Oregon region).
• We do not sell personal information.
• We do not use third-party analytics or tracking.
• Full details are in our Privacy Policy and Data Processing Agreement.

9. Jurisdiction

Governed by California law. Disputes are resolved through binding arbitration rather than court. See the full Terms of Service for details.

10. Testing Period

Each location's trial period is for getting set up and working through any issues. There is no separate onboarding contract or phase.

Questions?

Contact us at support@quickspice.io.

For full legal terms, please review the individual documents accessible via the tabs above.

END OF SERVICE AGREEMENT OVERVIEW

QuickSpice Terms of Service

Terms Applicable to Business Customers

Last Updated: September 21, 2026

These QuickSpice Terms of Service (these "Terms of Service") govern business customers' access to and use of the QuickSpice SaaS Services. These Terms of Service, together with the QuickSpice API Terms of Service (if applicable), the QuickSpice Acceptable Use Policy (located at https://www.quickspice.io/legal#acceptable-use-policy), and any order form, online registration, or subscription selection form referencing these Terms of Service (each, an "Order Form") (collectively, the "Agreement"), form a binding legal agreement between the corporate entity you represent in agreeing to the Agreement ("Customer") and QuickSpice LLC ("QuickSpice," "us," "we," or "our").

Any terms not defined in these Terms of Service have the definitions assigned to them in the Order Form.

PLEASE READ THE FOLLOWING TERMS CAREFULLY:

BY CLICKING "I ACCEPT," "SIGN UP," "GET STARTED," OR SIMILAR LANGUAGE, OR BY DOWNLOADING, INSTALLING, OR OTHERWISE ACCESSING OR USING THE QUICKSPICE SAAS SERVICES, CUSTOMER AGREES THAT CUSTOMER HAS READ AND UNDERSTOOD, AND, AS A CONDITION TO CUSTOMER'S USE OF AND ACCESS TO THE QUICKSPICE SAAS SERVICES, IS BOUND BY, THE AGREEMENT, INCLUDING THE QUICKSPICE PRIVACY POLICY (https://www.quickspice.io/legal#privacy-policy) AS AMENDED FROM TIME TO TIME IN ACCORDANCE WITH SECTION 20.14. IF CUSTOMER IS NOT ELIGIBLE, OR DOES NOT AGREE TO THE TERMS, THEN CUSTOMER DOES NOT HAVE OUR PERMISSION TO ACCESS OR USE THE QUICKSPICE SAAS SERVICES. CUSTOMER'S USE OF THE QUICKSPICE SAAS SERVICES, AND QUICKSPICE'S PROVISION OF THE QUICKSPICE SAAS SERVICES TO CUSTOMER, CONSTITUTES AN AGREEMENT BY QUICKSPICE AND BY CUSTOMER TO BE BOUND BY THE AGREEMENT.

ARBITRATION NOTICE. Except for certain kinds of disputes described in Section 20.4(c) and 20.4(d), Customer agrees that disputes arising under the Agreement will be resolved by binding, individual arbitration, and BY ACCEPTING THE AGREEMENT, CUSTOMER AND QUICKSPICE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN ANY CLASS ACTION OR REPRESENTATIVE PROCEEDING.

1. Definitions

"QuickSpice SaaS Services" means the services through which QuickSpice hosts and makes available the QuickSpice solution for employee scheduling, workforce communications, time tracking, tip management, payroll processing support, compliance monitoring, document and form management, task management, and related restaurant workforce management services to the extent set forth on the applicable Order Form. The term "QuickSpice SaaS Services" includes, to the extent set forth on the applicable Order Form, the QuickSpice Software and Support Services.

"QuickSpice Software" means QuickSpice's web and mobile application products made available under the QuickSpice name, and any updates provided as part of the QuickSpice SaaS Services.

"Customer Data" means any data, information, content, records, and files that Customer or any of its Organizational Users load, transmit to, or enter into the QuickSpice SaaS Services, including Personal Data. "Customer Data" includes any data, information, content, records, or files that QuickSpice is provided access to through an integration with a third party (including point-of-sale systems) authorized by Customer or Organizational Users.

"Employment Information" means Customer Data that is employment-related data, information, content, records, and files including employee roles, employment status, employment duration, point-of-sale proficiency, time and attendance data, wage and tip data, scheduling preferences, shift availability, job titles, any data used to compute employee engagement scores, compliance data, and other information specified by QuickSpice in the QuickSpice SaaS Services from time to time that is loaded, entered into, transmitted to, or made available to the QuickSpice SaaS Services.

"Modifications" means modifications, improvements, customizations, patches, bug fixes, updates, enhancements, aggregations, compilations, derivative works, translations, and adaptations, and "Modify" has a corresponding meaning.

"Organizational Users" means Customer personnel that Customer wishes to have access to and use of the QuickSpice SaaS Services, including but not limited to employees, managers, administrators, and contractors.

"Parties" refer to QuickSpice and Customer, and "Party" refers to each of QuickSpice and Customer.

"Personal Data" means information about an identifiable individual, as defined under applicable data protection laws.

"Website" means any websites used by QuickSpice to provide the QuickSpice SaaS Services, including the website located at www.quickspice.io.

2. QuickSpice SaaS Services

2.1 General

The Agreement sets forth the terms and conditions under which QuickSpice makes available the QuickSpice SaaS Services. These Terms of Service do not, absent the execution of an Order Form or completion of an online subscription registration, create any business relationship or impose any obligation on QuickSpice to provide any license, access, product, or service.

2.2 Provisioning of the QuickSpice SaaS Services

Subject to Customer's compliance with the terms and conditions of the Agreement, QuickSpice will make the QuickSpice SaaS Services available to Customer on the terms and conditions set out in the Agreement during the Term (defined below). Customer is responsible for:

(a) identifying and authenticating all Organizational Users;

(b) ensuring only Organizational Users access and use the QuickSpice SaaS Services;

(c) Organizational Users' compliance with the Agreement and any applicable policies; and

(d) all activities that occur under Customer's account.

2.3 License to the QuickSpice Software

Subject to Customer's and its Organizational Users' compliance with the terms and conditions of the Agreement, QuickSpice grants to Customer a non-exclusive, non-transferable, and limited license to install, operate, and use the QuickSpice Software in accordance with the Agreement during the Term. Customer's use of the QuickSpice Software will be subject to any limitations described in the Agreement, in the documentation accompanying the QuickSpice Software, or as otherwise agreed in writing by the Parties.

2.4 Usage Limits

QuickSpice reserves the right to impose reasonable limits on bandwidth, API calls, data storage, and other resource consumption as part of the QuickSpice SaaS Services. QuickSpice will determine these limits based on usage volumes for normal use of the QuickSpice SaaS Services for their intended purposes. If Customer exceeds such limits, QuickSpice may charge Customer reasonable additional fees, suspend access to the QuickSpice SaaS Services, and throttle Customer's and Organizational Users' accounts until resource consumption is reduced to reasonable limits.

2.5 Restrictions on Use

Customer is responsible for the compliance by all Organizational Users with the Agreement, the QuickSpice Acceptable Use Policy, any guidelines and policies published by QuickSpice from time to time, and the activities of all Organizational Users on the QuickSpice SaaS Services. Without limiting the generality of any of the foregoing, Customer will not itself, and will not permit others to:

(a) reproduce, publicly display, publicly perform, create derivative works of, make modifications to, sublicense, sell, rent, lend, lease, or distribute the QuickSpice SaaS Services or any intellectual property rights therein, or otherwise make the QuickSpice SaaS Services available to others;

(b) use the QuickSpice SaaS Services to permit timesharing, service bureau use, or commercially exploit the QuickSpice SaaS Services;

(c) use or access the QuickSpice SaaS Services (i) in violation of any applicable law or intellectual property right, (ii) in a manner that threatens the security or functionality of the QuickSpice SaaS Services, or (iii) in any manner not expressly permitted in the Agreement;

(d) use the QuickSpice SaaS Services to create, collect, transmit, store, use, or process any Customer Data that:

• (i) contains any computer viruses, worms, malicious code, or any software intended to damage or alter a computer system or data;
• (ii) Customer does not have the lawful right to create, collect, transmit, store, use, or process;
• (iii) violates any applicable laws, or infringes, violates, or otherwise misappropriates the intellectual property or other rights of any third party (including any moral right, privacy right, or right of publicity);
• (iv) is harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, pornographic, libelous, invasive to another's privacy, hateful, racially or ethnically objectionable, encourages criminal behavior, gives rise to civil liability, or is otherwise objectionable;
• (v) contains unsolicited or unauthorized advertising, solicitations for business, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation;
• (vi) contains any falsehoods, misrepresentations, or material that could damage or harm minors in any way;

(e) modify the QuickSpice SaaS Services or any component thereof;

(f) reverse engineer, decompile, or disassemble the QuickSpice SaaS Services;

(g) remove or obscure any proprietary notices or labels on the QuickSpice SaaS Services, including brand, copyright, trademark, and patent or patent-pending notices;

(h) access or use any QuickSpice SaaS Services for the purpose of building a similar or competitive product or service;

(i) perform any vulnerability, penetration, or similar testing of the QuickSpice SaaS Services without QuickSpice's prior written authorization;

(j) collect or store Personal Data about any individual not subject to the Agreement or the QuickSpice Terms of Use; or

(k) use automated means (including bots, scrapers, or crawlers) to access or extract data from the QuickSpice SaaS Services, except through officially supported API integrations.

2.6 Suspension of Access; Scheduled Downtime; Modifications

QuickSpice may from time to time and in its discretion and without notice, without limiting any of its other rights or remedies at law or in equity, under the Agreement:

(a) suspend Customer's or Organizational Users' access to or use of the QuickSpice SaaS Services:

• (i) for scheduled or emergency maintenance;
• (ii) due to a Force Majeure (as defined in Section 20.9);
• (iii) if QuickSpice believes in good faith that Customer or any Organizational User has violated any provision of the Agreement or the Acceptable Use Policy;
• (iv) to prevent interference with the availability of the QuickSpice SaaS Services;
• (v) to address any emergency security concerns; or
• (vi) if required to do so by a regulatory body or as a result of a change in applicable law.

(b) QuickSpice reserves the right to make any Modifications or discontinue all or any portion of the QuickSpice SaaS Services at any time (including by limiting or discontinuing certain features of the QuickSpice SaaS Services), temporarily or permanently, without notice to Customer. QuickSpice will have no liability for any change to the QuickSpice SaaS Services, including any paid-for functionalities of the QuickSpice SaaS Services, or any suspension or termination of Customer's access to or use of the QuickSpice SaaS Services.

2.7 Subcontracting

QuickSpice may engage third parties to provide all or any portion of the QuickSpice SaaS Services, including infrastructure providers, payment processors, and point-of-sale integration partners.

3. Data; Intellectual Property

3.1 Customer Data License

Except as expressly set forth in the Agreement, nothing in the Agreement assigns or grants to QuickSpice or any third party any right, title, or interest including any intellectual property rights in or to Customer Data. Customer grants to QuickSpice a nonexclusive, worldwide, royalty-free, fully paid-up right to access, use, process, store, collect, disclose, and transmit Customer Data during the Term to:

(a) provide the QuickSpice SaaS Services, including sharing Customer Data with its third-party subcontractors in connection with such third-party subcontractors providing the QuickSpice SaaS Services or other services to QuickSpice;

(b) improve and enhance the QuickSpice SaaS Services and develop other QuickSpice offerings, including through the use of machine learning, analytics, and other data science techniques; and

(c) produce data, information, or other materials that are not identified as relating to a particular individual or Customer (such data, information, and materials, the "Aggregated Data").

QuickSpice and/or its third-party service providers may use Aggregated Data for any lawful purpose and without restriction or obligation to Customer or any third party.

3.2 Individual Accounts

QuickSpice may facilitate, and Organizational Users may create and maintain, individual accounts to use the QuickSpice SaaS Services apart from Customer accounts (each, an "Individual Account"). Customer hereby grants QuickSpice a nonexclusive, worldwide, royalty-free, sublicensable (to Organizational Users), irrevocable, fully paid-up right to access, use, process, store, collect, disclose, and transmit Customer Data that constitutes Employment Information to maintain such Individual Accounts.

3.3 QuickSpice Intellectual Property

QuickSpice or its licensors retain all ownership and intellectual property rights in and to:

(a) the QuickSpice SaaS Services;

(b) anything developed or delivered by or on behalf of QuickSpice under the Agreement; and

(c) any Modifications to the foregoing (a) and (b).

3.4 Reservation of Rights

All rights not expressly granted by QuickSpice to Customer under the Agreement are reserved.

4. Trademark License

Subject to the terms and conditions of the Agreement, each Party hereby grants to the other Party a non-exclusive, royalty-free, fully paid-up, non-transferable, non-sublicensable, and revocable license to use and display its trademarks, service marks, trade names, or logos, in accordance with such Party's branding guidelines, in the other Party's advertising, marketing, and promotional materials solely to identify the other Party as a client or vendor, as applicable.

5. Feedback

QuickSpice may use any suggestions, comments, or other feedback relating to any aspect of the Websites, QuickSpice SaaS Services, or the QuickSpice Software ("Feedback") to improve the Website, the QuickSpice SaaS Services, or any other QuickSpice products or services (collectively, "QuickSpice Offerings"). Accordingly, Customer agrees that:

(a) QuickSpice is not subject to any confidentiality obligations in respect to Feedback;

(b) Feedback is not confidential or proprietary information of Customer or any third party, and Customer has all of the necessary rights to disclose the Feedback to QuickSpice;

(c) QuickSpice (including all of its successors and assigns and any successors and assigns of any of the QuickSpice Offerings) may freely use, reproduce, publicize, license, distribute, sublicense, and otherwise commercialize Feedback in any QuickSpice Offerings; and

(d) Customer is not entitled to receive any compensation or reimbursement of any kind from QuickSpice or any of the other users of the Website or QuickSpice SaaS Services in respect of the Feedback.

6. Privacy

Customer understands that Personal Data, including the Personal Data of Organizational Users, will be treated in accordance with the QuickSpice Privacy Policy located at https://www.quickspice.io/legal#privacy-policy. The QuickSpice Data Processing Agreement (located at https://www.quickspice.io/legal#data-processing-agreement) governs the processing of Personal Data by QuickSpice on behalf of Customer.

7. Customer User Account; Responsibility for Organizational Users

7.1 Accounts

Upon Customer's registration or subscription, QuickSpice will issue one or more accounts (each, a "Customer User Account") to Customer for use by one or more Organizational Users. Customer shall designate one Customer User Account for the Organizational User who will serve as the primary point of contact with QuickSpice and who will have the responsibility to administer, maintain, and manage certain features of the QuickSpice SaaS Services, including identifying and authenticating administrative Organizational Users and for adding and removing administrative Organizational Users for Customer's account (the "Account Owner"). The Account Owner or oldest active administrator will have full administrative control over Customer's account. The Account Owner is responsible for transferring credentials to any successor; provided that Customer may contact QuickSpice if a new Account Owner needs to be designated; provided further that QuickSpice may designate a new Account Owner if no successor is appointed by Customer. Customer will ensure that Organizational Users only use the QuickSpice SaaS Services through a Customer User Account. Customer will not allow any Organizational User to share a Customer User Account with any other person.

7.2 Authentication

Customer is responsible for identifying and authenticating all Organizational Users and for Organizational Users' use of the QuickSpice SaaS Services in compliance with the Agreement. Customer acknowledges that QuickSpice uses magic-link email authentication and third-party identity providers (such as Google Sign-In) and that Customer is responsible for maintaining the security of email accounts and any third-party identity provider accounts associated with Organizational Users.

7.3 Unauthorized Use

Customer will promptly notify QuickSpice of any actual or suspected unauthorized use of the QuickSpice SaaS Services. QuickSpice reserves the right to suspend, deactivate, or replace a Customer User Account if it determines that such Customer User Account may have been used for an unauthorized purpose. Customer will ensure that all individual users of the QuickSpice SaaS Services, including Organizational Users, are contractually bound to QuickSpice's end-user Terms of Use.

7.4 User Content Generally

Certain features of the QuickSpice SaaS Services may permit users to submit, upload, publish, broadcast, or otherwise transmit ("Post") content to the QuickSpice SaaS Services, including messages, announcements, photos, images, documents, forms, data, text, and any other works of authorship or other works ("User Content"). Customer retains any copyright and other proprietary rights that Customer may hold in the User Content that Customer Posts to the QuickSpice SaaS Services, subject to the licenses granted in these Terms of Service.

7.5 Limited License Grant to QuickSpice

By Posting User Content to or via the QuickSpice SaaS Services, Customer hereby grants QuickSpice a worldwide, non-exclusive, irrevocable, royalty-free, fully paid right and license (with the right to sublicense through multiple tiers) to host, store, transfer, publicly display, publicly perform, communicate to the public, reproduce, modify for the purpose of formatting for display, create derivative works as authorized in these Terms of Service, and distribute User Content, in whole or in part, in any media formats and through any media channels, in each instance whether now known or hereafter developed.

7.6 User Content Representations and Warranties

Customer must not Post User Content if Customer is not the owner of or not fully authorized to grant rights in all of the elements of that User Content. QuickSpice disclaims any and all liability in connection with User Content. Customer is solely responsible for User Content and the consequences of providing User Content via the QuickSpice SaaS Services. By providing User Content via the QuickSpice SaaS Services, Customer affirms, represents, and warrants that:

(a) Customer is the creator and owner of the User Content, or has the necessary licenses, rights, consents, and permissions to authorize QuickSpice and users of the QuickSpice SaaS Services to use and distribute User Content as necessary to exercise the licenses granted by Customer in this Section;

(b) User Content does not and will not: (i) infringe, violate, misappropriate, or otherwise breach any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property, contract, or proprietary right; (ii) slander, defame, libel, or invade the right of privacy, publicity, or other property rights of any other person; or (iii) cause QuickSpice to violate any law or regulation; and

(c) User Content could not be deemed by a reasonable person to be objectionable, profane, indecent, pornographic, harassing, threatening, embarrassing, hateful, or otherwise inappropriate.

7.7 User Content Disclaimer

QuickSpice is under no obligation to edit or control User Content that Customer or other users Post and will not be in any way responsible or liable for User Content. QuickSpice may, however, at any time and without prior notice, screen, remove, edit, or block any User Content that in our sole judgment violates these Terms of Service, is alleged to violate the rights of third parties, or is otherwise objectionable.

7.8 Visibility of Profile Information

To facilitate collaboration and identification within the platform, certain User Content provided by Organizational Users, specifically full name and profile picture, will be visible to other Organizational Users within the same Customer account. Organizational Users acknowledge and agree that profile information is intended for organizational display and is shared with other authorized users within the same Customer account.

7.9 Monitoring Content

QuickSpice reserves the right to, and may from time to time, monitor any and all information transmitted or received through the QuickSpice SaaS Services for operational and other purposes. If at any time QuickSpice chooses to monitor content, QuickSpice still assumes no responsibility or liability for content or any loss or damage incurred as a result of the use of content. During monitoring, information may be examined, recorded, copied, and used in accordance with the Privacy Policy. QuickSpice may block, filter, mute, remove, or disable access to any User Content uploaded to or transmitted through the QuickSpice SaaS Services without any liability to the user who Posted such User Content or to any other users.

7.10 Electronic Signatures

The QuickSpice SaaS Services may permit Organizational Users to provide electronic signatures by typing their name into designated signature fields within forms. Customer acknowledges that:

(a) electronic signatures provided by Organizational Users through the QuickSpice SaaS Services constitute valid electronic signatures attributable to the signing Organizational User through their authenticated account;

(b) Customer is responsible for ensuring that Organizational Users understand that providing an electronic signature through the Services creates a binding obligation equivalent to a handwritten signature; and

(c) QuickSpice does not warrant that electronic signatures collected through the Services will satisfy any specific regulatory, industry-specific, or jurisdictional requirement beyond general enforceability under applicable electronic signature laws. Customer is responsible for determining whether electronic signatures are appropriate for its use case.

8. Support

Customer will generally have access to QuickSpice's technical support services ("Support Services") via email at support@quickspice.io. QuickSpice reserves the right to modify the availability of Support Services from time to time in the regular course of business.

9. Updates and Third-Party Content

9.1 General Updates to QuickSpice Software

QuickSpice may, in its sole discretion, provide updates, upgrades, bug fixes, patches, and other error corrections as QuickSpice makes generally available to other licensees of the QuickSpice Software (collectively, the "Updates"). All Updates will be deemed to be "QuickSpice Software" and subject to the terms and conditions of the Agreement. Customer is required to accept all Updates made by or on behalf of QuickSpice. QuickSpice may require that Customer accept and install Updates as a condition to the licenses granted in the Agreement.

9.2 Automatic Updates

The QuickSpice Software may automatically communicate with QuickSpice's servers or the QuickSpice SaaS Services to receive Updates. The Updates may be automatically installed without providing any additional notice or receiving any additional consent. Customer consents to these automatic Updates.

9.3 Third-Party Material

The QuickSpice SaaS Services may provide links or access to third-party content, websites, services, or systems, including but not limited to point-of-sale systems (e.g., Toast), payment processors (e.g., Stripe), and other integrations. QuickSpice does not endorse any third-party content, websites, services, or systems, or guarantee their quality, accuracy, reliability, completeness, currency, timeliness, non-infringement, merchantability, or fitness for any purpose. Third-party content, websites, services, or systems are not under the control of QuickSpice, and if Customer chooses to access any such content, websites, services, or systems, Customer does so entirely at its own risk. Customer acknowledges that it may be required to accept terms and conditions applicable to third-party content, websites, services, or systems, and agrees to accept and comply with any such terms and conditions.

10. Fees and Payment

10.1 Fees

Customer will pay to QuickSpice the applicable fees described in the applicable Order Form or as set forth on the QuickSpice pricing page (the "Fees") during the Term in accordance with the payment terms set out herein and in the applicable Order Form.

10.2 Changes to Fees

QuickSpice reserves the right to change the Fees and institute new charges upon providing not less than thirty (30) days' prior notice to Customer. Such notice may be provided at any time by posting the changes to www.quickspice.io or through the QuickSpice SaaS Services.

10.3 Invoicing and Billing

All Fees are billed monthly on a per-location basis: each of Customer's locations carries its own subscription, payment method, and invoice. Fees for each location are pro-rated on a per-day basis according to that location and the number of active employees at that location during the billing period. An employee associated with multiple locations is counted at each such location; administrator users with access to all locations are counted at each billed location. QuickSpice will prepare and send to Customer an invoice for any Fees that are due. Unless otherwise expressly stipulated, Customer will pay all invoiced amounts in accordance with the billing cycle specified in the Order Form or subscription registration. For greater certainty, each ongoing location subscription will automatically renew at its expiry for the same period of time at the then-current subscription rate, and QuickSpice will invoice or charge Customer on a recurring basis. Any credits offered by QuickSpice are non-refundable and expire upon the earlier of (i) the stated expiration date for the credits, and (ii) the date on which Customer's subscription expires, terminates, or is cancelled.

10.4 Disputed Invoices or Charges

If Customer believes QuickSpice has charged or invoiced Customer incorrectly, Customer must contact QuickSpice no later than forty-five (45) days after the date of the charge or invoice in order to request an adjustment or credit. In the event of a dispute, Customer will pay any undisputed amounts in accordance with the payment terms herein, and the Parties will discuss the disputed amounts in good faith.

10.5 Late Payment

Customer may not withhold or set off any amounts due under the Agreement. QuickSpice reserves the right to suspend Customer's access to the QuickSpice SaaS Services until all due and undisputed amounts are paid in full. Any late payment will be increased by the costs of collection (if any) and will incur interest at the rate of 1.5% compounded monthly (19.56% annually), or the maximum legal rate (if less), plus all expenses of collection, until fully paid.

10.6 Taxes

The Fees do not include applicable sales, use, gross receipts, value-added, personal property, or other taxes. Customer will be responsible for and pay all applicable taxes, duties, tariffs, assessments, and similar charges (including interest and penalties imposed thereon) on the transactions contemplated in connection with the Agreement, other than taxes based on the net income or profits of QuickSpice. If QuickSpice has the legal obligation to pay or collect taxes for which Customer is responsible, QuickSpice will invoice Customer and Customer will pay that amount unless Customer provides QuickSpice with a valid tax exemption certificate authorized by the appropriate taxing authority.

10.7 Suspension

Any suspension of the QuickSpice SaaS Services by QuickSpice pursuant to the terms of the Agreement will not excuse Customer from its obligation to make payments under the Agreement.

10.8 Free Trial

QuickSpice may offer a free trial period as specified at the time of registration. Free trials are granted per location: each of Customer's locations receives its own trial period, including locations added after registration. During a location's free trial, Customer may access and use the QuickSpice SaaS Services for that location without charge. At the conclusion of a location's free trial, Customer must subscribe and provide a valid payment method for that location to continue using the QuickSpice SaaS Services at that location; Customer's other locations are not affected. QuickSpice reserves the right to modify, limit, or terminate the free trial at any time without notice. Data entered during the free trial will be preserved if Customer subscribes within thirty (30) days after trial expiration.

11. Payroll Processing Support

11.1 Payroll Processing Support Services

If payroll processing support is selected as a feature in the QuickSpice SaaS Services, the QuickSpice SaaS Services may permit Customer to generate payroll reports, export payroll data, and manage payroll-related workflows ("Payroll Processing Support"). For the avoidance of doubt, QuickSpice does not directly process payroll, issue paychecks, or file tax returns on Customer's behalf. QuickSpice provides tools to aggregate, calculate, and export payroll data for use with Customer's chosen payroll provider.

11.2 Customer Obligations

Customer hereby agrees to:

(a) provide accurate, timely, and complete information as reasonably requested by QuickSpice in relation to Payroll Processing Support, including all information required for payroll calculations and compliance;

(b) ensure that all data provided through point-of-sale integrations, manual entries, or other sources is accurate and current;

(c) immediately correct or notify QuickSpice of any errors or omissions in the Customer Data. Customer hereby waives and releases any claim against QuickSpice arising out of or relating to any errors or omissions in the Customer Data that Customer has not corrected in an appropriate and timely manner;

(d) remain solely responsible for all federal, state, and local tax obligations, payroll filings, and compliance with employment laws; and

(e) cooperate with QuickSpice in investigating any suspected fraudulent or erroneous transactions.

11.3 Errors in Customer Data

Customer agrees and acknowledges that QuickSpice relies on information furnished by Customer to perform the Payroll Processing Support. QuickSpice is not responsible or liable for any errors or inaccuracies in information furnished by Customer (including its employees and/or independent contractors) or Customer's failure to maintain original documents as legally required, including but not limited to inaccurate or stale data caused by a failure to sync from point-of-sale integrations.

12. Digital Tip Management

12.1 Tip Pool Management

If tip management is selected as a feature in the QuickSpice SaaS Services, the QuickSpice SaaS Services may permit Customer to configure tip pool rules, calculate tip distributions, and manage tip-related workflows ("Tip Management Services"). Customer acknowledges that:

(a) QuickSpice provides calculation and reporting tools based on rules configured by Customer;

(b) Customer is solely responsible for the accuracy and legality of tip pool configurations, distribution rules, and resulting allocations;

(c) QuickSpice does not directly disburse, transfer, or hold tip funds; and

(d) Customer is solely responsible for compliance with all applicable federal, state, and local laws governing tip pooling, tip credits, and tip distribution, including but not limited to the Fair Labor Standards Act and applicable state labor codes.

12.2 Accuracy

Customer understands that QuickSpice's provision of Tip Management Services is reliant upon the information provided by Customer and imported from point-of-sale systems. Customer acknowledges that QuickSpice has no obligation to verify the accuracy of any information provided and will rely solely on the information available through the Services. QuickSpice disclaims, and Customer hereby releases QuickSpice from, all liability arising from inaccurate or incomplete tip data.

13. Point-of-Sale Integration

13.1 POS Data Import

The QuickSpice SaaS Services may integrate with third-party point-of-sale systems ("POS Systems") to import time entry data, employee records, sales data, and related information. Customer acknowledges that:

(a) QuickSpice relies on the accuracy and availability of data provided by POS Systems;

(b) QuickSpice is not responsible for any errors, omissions, delays, or interruptions in data provided by POS Systems;

(c) Customer is responsible for maintaining valid POS API credentials and ensuring their POS account is in good standing;

(d) QuickSpice may store and process POS data in accordance with the Agreement and the Privacy Policy; and

(e) Customer's use of POS integrations is subject to the terms and conditions of the applicable POS provider.

13.2 POS API Credentials

QuickSpice integrates with point-of-sale systems via their standard REST APIs (e.g., Toast Standard API). Customer authorizes QuickSpice to store API credentials (such as Client ID and Client Secret) in encrypted form for the purpose of accessing POS data (employees, locations, time entries, and order data) on Customer's behalf. Customer is responsible for providing accurate credentials and for notifying QuickSpice of any changes to such credentials.

13.3 Multi-Location Authority

By connecting additional locations, POS credentials, or restaurant identifiers to Customer's account, Customer represents and warrants that it has the legal authority to (a) provide and authorize the processing of all data associated with such locations, and (b) bind the entity that owns or operates such locations to the terms of this Agreement. Customer is solely responsible for all data, activities, and obligations arising from locations connected to Customer's account, regardless of the legal entity that owns or operates such locations.

14. Compliance Monitoring

14.1 Informational Tools; No Professional Advice

As part of the QuickSpice SaaS Services, QuickSpice may offer notifications, warnings, and calculations related to compliance with labor laws (for example, overtime calculations, meal break violation detection, split shift premium calculations, short shift pay warnings). These tools are for informational purposes only and do not constitute legal, tax, accounting, or professional advice. Customer expressly agrees that:

(a) Customer is solely liable for compliance with all applicable labor laws and regulations;

(b) QuickSpice's compliance tools are based on generally available interpretations of labor law and may not reflect the most current legal developments, local ordinances, or industry-specific regulations;

(c) QuickSpice does not guarantee the accuracy, completeness, or applicability of any compliance calculations or warnings; and

(d) Customer should consult with qualified legal and tax professionals regarding compliance matters.

14.2 State-Specific Rules

QuickSpice's compliance monitoring features are configured based on the state associated with each Customer location. Customer is responsible for ensuring that location addresses are accurate and current, as incorrect location information may result in the application of incorrect compliance rules.

15. Scheduling Services

15.1 Scheduling Tools

The QuickSpice SaaS Services may permit Customer to create, publish, and manage employee schedules, shift swaps, open shifts, and related scheduling workflows ("Scheduling Services"). Customer acknowledges that:

(a) QuickSpice provides scheduling tools based on inputs, rules, and approvals configured or made by Customer and its Organizational Users;

(b) Customer is solely responsible for all scheduling decisions, including shift assignments, schedule changes, approvals of shift swaps and time-off requests, and the adequacy of staffing levels;

(c) QuickSpice does not guarantee that schedules created through the Services are free of conflicts, errors, or omissions; and

(d) Customer is solely responsible for compliance with all applicable laws related to scheduling, including predictive scheduling ordinances, fair workweek laws, rest period requirements, and minor work-hour restrictions.

16. Confidential Information

16.1 Definitions

For the purposes of the Agreement, a Party receiving Confidential Information will be the "Receiving Party" and the Party disclosing such information will be the "Disclosing Party." "Confidential Information" of the Disclosing Party means any and all information of the Disclosing Party or any of its licensors that has or will come into the possession or knowledge of the Receiving Party in connection with or as a result of entering into the Agreement, including information concerning the Disclosing Party's past, present, or future customers, suppliers, technology, or business, and where the Disclosing Party is Customer, includes Customer Data; provided that Confidential Information does not include, except with respect to Personal Data:

(a) information already known or independently developed by the Receiving Party without access to the Disclosing Party's Confidential Information;

(b) information that is publicly available through no wrongful act of the Receiving Party; or

(c) information received by the Receiving Party from a third party who was free to disclose it without confidentiality obligations.

16.2 Confidentiality Covenants

The Receiving Party hereby agrees that during the Term and at all times thereafter it will not, except to exercise its license rights or perform its obligations under the Agreement:

(a) disclose Confidential Information of the Disclosing Party to any person, except to its own personnel or affiliates having a "need to know" and that have entered into written agreements no less protective of such Confidential Information than the Agreement, and to such other recipients as the Disclosing Party may approve in writing;

(b) use Confidential Information of the Disclosing Party for any purpose other than as permitted under the Agreement; or

(c) alter or remove from any Confidential Information of the Disclosing Party any proprietary legend.

Each Party will take industry-standard precautions to safeguard the other Party's Confidential Information, which will in any event be at least as stringent as the precautions that the Receiving Party takes to protect its own Confidential Information of a similar type.

16.3 Exceptions to Confidentiality

Notwithstanding Section 16.2, the Receiving Party may disclose the Disclosing Party's Confidential Information:

(a) to the extent that such disclosure is required by applicable law or by the order of a court or similar judicial or administrative body, provided that, except to the extent prohibited by law, the Receiving Party promptly notifies the Disclosing Party in writing of such required disclosure and cooperates with the Disclosing Party to seek an appropriate protective order;

(b) to its legal counsel and other professional advisors if and to the extent such persons need to know such Confidential Information in order to provide applicable professional advisory services in connection with the Party's business; or

(c) in the case of QuickSpice as Receiving Party, to potential assignees, acquirers, investors, or successors of QuickSpice if and to the extent such persons need to know such Confidential Information in connection with a potential sale, merger, amalgamation, financing, or other corporate transaction involving the business or assets of QuickSpice.

17. Warranty; Disclaimer; Indemnity

17.1 Customer Warranty

Customer represents and warrants to, and covenants with, QuickSpice that Customer Data will only contain Personal Data in respect of which Customer has provided all notices and disclosures (including to each Organizational User), obtained all applicable third-party consents and permissions, and otherwise has all authority, in each case as required by applicable laws, to enable QuickSpice to provide the QuickSpice SaaS Services, including with respect to the collection, storage, access, use, disclosure, processing, and transmission of Personal Data, including by or to QuickSpice and to or from all applicable third parties.

17.2 No Professional Advice

QuickSpice does not provide legal, tax, accounting, human resources, or other professional advice through the QuickSpice SaaS Services. Compliance monitoring features, payroll calculations, tip distributions, overtime calculations, and similar functionality are informational tools only. Customer expressly agrees that Customer is solely liable for compliance with all applicable laws and regulations, including labor laws, tax laws, and employment regulations.

17.3 Calculations; Customer Review

The QuickSpice SaaS Services generate calculated outputs, including tip pool distributions, tip redistributions, wage and overtime amounts, compliance premiums and penalties, hours totals, and payroll exports (collectively, "Calculated Outputs"). Customer acknowledges and agrees that:

(a) Calculated Outputs are informational tools generated from Customer Data, Customer-configured rules, and data imported from third-party systems, and may contain errors regardless of source;

(b) Customer will review and verify all Calculated Outputs before relying on them for any purpose, including before paying, withholding, or distributing any wages, tips, premiums, or other amounts to any person;

(c) Customer is solely responsible for all amounts actually paid, withheld, or distributed to any person, regardless of whether such amounts were informed by Calculated Outputs; and

(d) QuickSpice will not be liable for any claim, loss, or damage arising from Customer's use of or reliance on Calculated Outputs, including any error in the calculation itself, and Customer hereby waives and releases any such claim against QuickSpice.

17.4 Employment Relationship Disclaimer

Customer acknowledges and agrees that:

(a) QuickSpice is not the employer of any of Customer's employees, contractors, or Organizational Users;

(b) QuickSpice is not responsible for labor law compliance, wage and hour disputes, employment classification, benefits administration, or any other employer obligations;

(c) Customer is solely responsible for all employment-related decisions, including hiring, firing, scheduling, compensation, and compliance with applicable employment laws; and

(d) nothing in the Agreement creates an employment, joint employment, or co-employment relationship between QuickSpice and any of Customer's employees or contractors.

17.5 Sanctions and Compliance Representations

Customer represents and warrants that:

(a) it does not currently conduct business with any individual or entity that is subject to sanctions by the Office of Foreign Assets Control of the U.S. Department of the Treasury, or businesses and individuals on other government-maintained sanctions lists, or businesses or individuals in comprehensively sanctioned jurisdictions; and

(b) Customer will comply with all applicable laws and provide QuickSpice with documentation demonstrating its compliance upon request.

17.6 GENERAL DISCLAIMER

QUICKSPICE DOES NOT WARRANT THAT THE QUICKSPICE SAAS SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT ALL ERRORS CAN OR WILL BE CORRECTED, NOR DOES IT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE QUICKSPICE SAAS SERVICES. EXCEPT AS SPECIFICALLY PROVIDED IN THE AGREEMENT, THE QUICKSPICE SAAS SERVICES (OR ANY PART THEREOF), AND ANY OTHER PRODUCTS AND SERVICES PROVIDED BY QUICKSPICE TO CUSTOMER ARE PROVIDED "AS IS" AND "AS AVAILABLE." NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY CUSTOMER FROM THE QUICKSPICE SAAS SERVICES OR QUICKSPICE OR ANY MATERIALS OR CONTENT AVAILABLE THROUGH THE QUICKSPICE SAAS SERVICES WILL CREATE ANY WARRANTY REGARDING QUICKSPICE OR THE QUICKSPICE SAAS SERVICES THAT IS NOT EXPRESSLY STATED IN THE AGREEMENT. QUICKSPICE IS NOT RESPONSIBLE FOR ANY DAMAGE THAT MAY RESULT FROM THE QUICKSPICE SAAS SERVICES AND CUSTOMER'S DEALINGS WITH ANY OTHER USER OF ANY QUICKSPICE SAAS SERVICES. CUSTOMER USES ANY PORTION OF THE SERVICE AT CUSTOMER'S OWN DISCRETION AND RISK, AND QUICKSPICE IS NOT RESPONSIBLE FOR ANY DAMAGE TO CUSTOMER'S PROPERTY (INCLUDING CUSTOMER'S COMPUTER SYSTEM OR MOBILE DEVICE USED IN CONNECTION WITH THE QUICKSPICE SAAS SERVICES) OR ANY LOSS OF DATA. TO THE EXTENT PERMITTED BY APPLICABLE LAW, QUICKSPICE HEREBY DISCLAIMS ALL EXPRESS, IMPLIED, COLLATERAL, OR STATUTORY WARRANTIES, REPRESENTATIONS, AND CONDITIONS, WHETHER WRITTEN OR ORAL, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, COMPATIBILITY, TITLE, NON-INFRINGEMENT, SECURITY, RELIABILITY, COMPLETENESS, QUIET ENJOYMENT, ACCURACY, QUALITY, INTEGRATION, OR FITNESS FOR A PARTICULAR PURPOSE OR USE, OR ANY WARRANTIES OR CONDITIONS ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WITHOUT LIMITING THE GENERALITY OF ANY OF THE FOREGOING, QUICKSPICE EXPRESSLY DISCLAIMS ANY REPRESENTATION, CONDITION, OR WARRANTY THAT ANY DATA OR INFORMATION PROVIDED TO CUSTOMER IN CONNECTION WITH CUSTOMER'S USE OF THE QUICKSPICE SAAS SERVICES (OR ANY PART THEREOF) IS ACCURATE, OR CAN OR SHOULD BE RELIED UPON BY CUSTOMER FOR ANY PURPOSE WHATSOEVER.

17.7 Customer Indemnity

Customer will defend, indemnify, and hold harmless QuickSpice, its employees, officers, directors, affiliates, agents, contractors, successors, and assigns against any and all third-party (including Organizational Users) claims (including damages, recoveries, deficiencies, interest, penalties, and reasonable legal fees), directly or indirectly arising from or in connection with:

(a) Customer Data;

(b) Customer's breach of any of Customer's obligations, representations, warranties, or covenants under the Agreement;

(c) use of the QuickSpice SaaS Services (or any part thereof) by Customer or any Organizational User in combination with any third-party software, application, or service;

(d) use of the QuickSpice SaaS Services in relation to compliance with applicable labor laws, employment laws, tax laws, or other regulations;

(e) Customer's tip pool configurations, distributions, or related practices;

(f) Customer's payroll calculations, filings, or compliance;

(g) any actual or alleged violation of applicable law by Customer or its Organizational Users; and

(h) any employment-related claims brought by Customer's employees, contractors, or other Organizational Users.

Customer will fully cooperate with QuickSpice in the defense of any claim and will not settle any such claim without the prior written consent of QuickSpice.

17.8 QuickSpice IP Indemnity

Subject to the limitations set forth in Section 18 (Limitation of Liability), including the aggregate liability cap in Section 18.1, QuickSpice will defend Customer against any third-party claim alleging that the QuickSpice SaaS Services, as provided by QuickSpice and used by Customer in accordance with the Agreement, infringe or misappropriate such third party's valid United States patent, copyright, trademark, or trade secret rights (an "IP Claim"), and will indemnify Customer against any damages, costs, and reasonable attorneys' fees finally awarded against Customer by a court of competent jurisdiction, or agreed to in a settlement approved in writing by QuickSpice, in connection with such IP Claim.

(a) Exclusions. QuickSpice will have no obligation under this Section 17.8 to the extent an IP Claim arises from: (i) any modification of the QuickSpice SaaS Services by anyone other than QuickSpice; (ii) combination, operation, or use of the QuickSpice SaaS Services with any software, hardware, data, or service not provided by QuickSpice, where the claim would not exist but for such combination; (iii) Customer Data; (iv) Customer's continued use of an allegedly infringing version of the QuickSpice SaaS Services after QuickSpice notified Customer of the infringement and made available a non-infringing replacement or modification at no material loss of functionality; or (v) use of the QuickSpice SaaS Services other than in accordance with the Agreement or applicable documentation.

(b) Remedies. If the QuickSpice SaaS Services become, or in QuickSpice's reasonable judgment are likely to become, the subject of an IP Claim, QuickSpice may, at its option and expense: (i) procure for Customer the right to continue using the QuickSpice SaaS Services; (ii) modify or replace the affected component of the QuickSpice SaaS Services so that it becomes non-infringing without materially diminishing functionality; or (iii) if neither (i) nor (ii) is reasonably available on commercially reasonable terms, terminate the Agreement with respect to the affected QuickSpice SaaS Services and refund Customer any prepaid, unused Fees for those Services.

(c) Sole Remedy. THIS SECTION 17.8 STATES QUICKSPICE'S SOLE AND ENTIRE OBLIGATION, AND CUSTOMER'S SOLE AND EXCLUSIVE REMEDY, WITH RESPECT TO ANY CLAIM THAT THE QUICKSPICE SAAS SERVICES INFRINGE OR MISAPPROPRIATE ANY THIRD PARTY'S INTELLECTUAL PROPERTY RIGHTS. QUICKSPICE'S LIABILITY UNDER THIS SECTION 17.8, INCLUDING ANY DEFENSE COSTS, SETTLEMENT AMOUNTS, OR DAMAGES, REMAINS SUBJECT TO THE LIMITATIONS SET FORTH IN SECTION 18.

18. Limitation of Liability

The Parties acknowledge that the following provisions have been negotiated by them and reflect a fair allocation of risk and form an essential basis of the bargain and will survive and continue in full force and effect despite any failure of consideration or of an exclusive remedy:

18.1 AMOUNT

IN NO EVENT WILL THE TOTAL AGGREGATE LIABILITY OF QUICKSPICE IN CONNECTION WITH OR UNDER THE AGREEMENT, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE OR GROSS NEGLIGENCE), OR OTHERWISE, EXCEED THE AMOUNT OF FEES PAID BY CUSTOMER FOR THE QUICKSPICE SAAS SERVICES IN THE TWELVE-MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THE EXISTENCE OF ONE OR MORE CLAIMS UNDER THE AGREEMENT WILL NOT INCREASE THIS MAXIMUM LIABILITY AMOUNT. IN NO EVENT WILL QUICKSPICE'S THIRD-PARTY SUPPLIERS HAVE ANY LIABILITY ARISING OUT OF OR IN ANY WAY CONNECTED TO THE AGREEMENT.

18.2 TYPE

TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, IN NO EVENT WILL QUICKSPICE BE LIABLE TO CUSTOMER OR ANY USER FOR ANY: (i) SPECIAL, EXEMPLARY, PUNITIVE, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES; (ii) LOST OR LOSS OF (A) SAVINGS, (B) PROFIT, (C) DATA, (D) USE, OR (E) GOODWILL; (iii) BUSINESS INTERRUPTION; (iv) COSTS FOR THE PROCUREMENT OF SUBSTITUTE PRODUCTS OR SERVICES; OR (v) PERSONAL OR PROPERTY DAMAGE ARISING OUT OF OR IN ANY WAY CONNECTED TO THE AGREEMENT, REGARDLESS OF CAUSE OF ACTION OR THE THEORY OF LIABILITY, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE OR GROSS NEGLIGENCE), OR OTHERWISE, AND EVEN IF NOTIFIED IN ADVANCE OF THE POSSIBILITIES OF SUCH DAMAGES.

18.3 RISK ALLOCATION

EACH PROVISION OF THE AGREEMENT THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS INTENDED TO AND DOES ALLOCATE THE RISKS BETWEEN THE PARTIES UNDER THE AGREEMENT. THIS ALLOCATION IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES. EACH OF THESE PROVISIONS IS SEVERABLE AND INDEPENDENT OF ALL OTHER PROVISIONS OF THESE TERMS OF SERVICE. THE LIMITATIONS IN THIS SECTION 18 WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

18.4 EXCLUSIVE REMEDY

THE REMEDIES AND LIMITATIONS SET FORTH IN THIS SECTION 18 CONSTITUTE CUSTOMER'S SOLE AND EXCLUSIVE REMEDY, AND QUICKSPICE'S ENTIRE LIABILITY, FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE AGREEMENT, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE OR GROSS NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL OR EQUITABLE THEORY, AND REGARDLESS OF THE FORM OF ACTION. THIS SOLE AND EXCLUSIVE REMEDY APPLIES EVEN IF IT IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

19. Term and Termination

19.1 Term

Unless terminated earlier in accordance with the Agreement, the Agreement is effective as of the date Customer first accesses or uses the QuickSpice SaaS Services or the effective date specified in the Order Form, and will remain in effect on a month-to-month basis unless otherwise specified in the Order Form (the "Term"). Each location subscription will automatically renew for successive periods of the same duration unless Customer cancels it. Customer may cancel any location's subscription at any time through the billing settings in the QuickSpice SaaS Services, and the cancellation will take effect at the end of that location's then-current billing period. Cancelling one location's subscription does not affect Customer's other locations.

19.2 Termination for Cause

Either Party may, in addition to other available relief, terminate the Agreement if the other Party commits a material breach of the Agreement and fails within thirty (30) calendar days after receipt of written notice of such breach to cure such material breach. In addition, QuickSpice may terminate the Agreement immediately upon notice to Customer in the event Customer is in violation of Section 2.5 (Restrictions on Use) or the Acceptable Use Policy.

19.3 Non-Payment

If the payment method for a location fails and that location's subscription becomes unpaid, access to that location within the QuickSpice SaaS Services will be paused until payment is updated. Customer's other locations, and company-wide features while at least one location remains in good standing, are not affected. Customer may update billing information at any time to restore access to a paused location. If payment for every location remains unsuccessful, Customer's account will be placed in a restricted state where write access is suspended, and QuickSpice may terminate Customer's access to the QuickSpice SaaS Services.

19.4 Effect of Termination

Upon termination of the Agreement:

(a) Customer will immediately cease accessing or using the QuickSpice SaaS Services;

(b) all rights and licenses granted to Customer under the Agreement will immediately terminate;

(c) Customer will pay all outstanding Fees through the effective date of termination; and

(d) Customer Data will remain accessible in read-only mode through the end of the billing period in which cancellation occurs (for a per-location cancellation, the affected location's billing period). After the billing period ends, QuickSpice will have no obligation to maintain or provide any Customer Data and may delete or destroy all copies of Customer Data in its possession or control, unless legally prohibited. Customer may export data through the available export features in the QuickSpice SaaS Services prior to the end of the billing period.

19.5 Survival

The following Sections, together with any other provision of the Agreement which expressly or by its nature survives termination or expiration, or which contemplates performance or observance subsequent to termination or expiration of the Agreement, will survive expiration or termination of the Agreement for any reason: Section 1 (Definitions), Section 3 (Data; Intellectual Property), Section 4 (Trademark License), Section 5 (Feedback), Section 6 (Privacy), Section 10 (Fees and Payment), Section 16 (Confidential Information), Section 17 (Warranty; Disclaimer; Indemnity), Section 18 (Limitation of Liability), Section 19.5 (Survival), and Section 20 (General Provisions).

20. General Provisions

20.1 Notices

Notices sent to either Party will be effective when delivered in writing and in person or by email, one day after being sent by overnight courier, or five days after being sent by first-class mail postage prepaid to the other. Notices must be sent:

If to QuickSpice:

QuickSpice LLC 711 Center Dr, Ste 105 #1015, San Marcos, CA 92069 Email: support@quickspice.io

If to Customer, to the current postal or email address that QuickSpice has on file with respect to Customer.

QuickSpice may change its contact information by posting the new contact information on the Website or by giving notice thereof to Customer. Customer is solely responsible for keeping its contact information on file with QuickSpice current at all times during the Term.

20.2 Assignment

Customer will not assign the Agreement to any third party without QuickSpice's prior written consent. QuickSpice may assign the Agreement or any rights under the Agreement to any third party without Customer's consent. The Agreement will inure to the benefit of and be binding upon the Parties, their permitted successors, and permitted assignees.

20.3 Governing Law

If Customer is headquartered in or a resident of the United States, then the Agreement and any action related thereto will be governed by the laws of the State of California without regard to conflict of law principles. Customer and QuickSpice submit to the personal and exclusive jurisdiction of the state and federal courts located within California for resolution of any lawsuit or court proceeding permitted under the Agreement.

20.4 Dispute Resolution

(a) Generally. Except as described in Sections 20.4(c) and 20.4(d), Customer and QuickSpice agree that every dispute arising in connection with the Agreement, the QuickSpice SaaS Services, or communications from QuickSpice will be resolved through binding arbitration. Arbitration uses a neutral arbitrator instead of a judge or jury, is less formal than a court proceeding, may allow for more limited discovery than in court, and is subject to very limited review by courts. This agreement to arbitrate disputes includes all claims whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and regardless of whether a claim arises during or after the termination of the Agreement. Any dispute relating to the interpretation, applicability, or enforceability of this binding arbitration agreement will be resolved by the arbitrator.

CUSTOMER UNDERSTANDS AND AGREES THAT, BY ENTERING INTO THE AGREEMENT, CUSTOMER AND QUICKSPICE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.

(b) Arbitrator. This arbitration agreement, and any arbitration between us, is subject to the Federal Arbitration Act and will be administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules (collectively, "AAA Rules") as modified by the Agreement. The AAA Rules and filing forms are available online at www.adr.org, by calling the AAA at +1-800-778-7879, or by contacting QuickSpice.

(c) Exceptions. Nothing in the Agreement will be deemed to waive, preclude, or otherwise limit the right of either Party to: (i) bring an individual action in small claims court; (ii) pursue an enforcement action through the applicable federal, state, or local agency if that action is available; (iii) seek injunctive relief in a court of law in aid of arbitration; or (iv) file suit in a court of law to address an intellectual property infringement claim.

(d) Opt-Out. If Customer does not wish to resolve disputes by binding arbitration, Customer may opt out of this Section 20.4 within thirty (30) days after the date that Customer agrees to the Agreement by sending a letter to QuickSpice LLC, Arbitration Opt-Out, 711 Center Dr, Ste 105 #1015, San Marcos, CA 92069, that specifies: Customer's full legal name, the email address associated with Customer's account, and a statement that Customer wishes to opt out of arbitration ("Opt-Out Notice"). Once QuickSpice receives Customer's Opt-Out Notice, this Section 20.4 will be void and any action arising out of the Agreement will be resolved as set forth in Section 20.3.

(e) No Class Actions. CUSTOMER AND QUICKSPICE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN CUSTOMER'S OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both Customer and QuickSpice agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

(f) Modifications. If QuickSpice makes any substantive change to this arbitration provision, Customer may reject the change by sending written notice within thirty (30) days of the change to QuickSpice's address for Notice, in which case Customer's account with QuickSpice will be immediately terminated and this arbitration provision, as in effect immediately prior to the changes Customer rejected, will survive.

(g) Enforceability. If Section 20.4(e) or the entirety of this Section 20.4 is found to be unenforceable, or if QuickSpice receives an Opt-Out Notice from Customer, then the entirety of this Section 20.4 will be null and void and, in that case, the exclusive jurisdiction and venue described in Section 20.3 will govern any action arising out of or related to the Agreement.

20.5 Export Restrictions

Customer will comply with all export laws and regulations that may apply to its access to or use of the QuickSpice SaaS Services.

20.6 Consent to Electronic Communications

By using the QuickSpice SaaS Services, Customer consents to receiving certain electronic communications from QuickSpice as further described in the Privacy Policy. Customer agrees that any notices, agreements, disclosures, or other communications that QuickSpice sends electronically will satisfy any legal communication requirements, including that those communications be in writing.

20.7 Construction

Except as otherwise provided in the Agreement, the Parties' rights and remedies under the Agreement are cumulative and are in addition to, and not in substitution for, any other rights and remedies available at law or in equity or otherwise. The terms "include" and "including" mean, respectively, "include without limitation" and "including without limitation." The headings of sections of the Agreement are for reference purposes only and have no substantive effect.

20.8 Independent Contractors

QuickSpice's relationship to Customer is that of an independent contractor, and neither Party is an agent or partner of the other. Neither Party will have, and neither Party will represent to any third party that it has, any authority to act on behalf of the other Party.

20.9 Force Majeure

Neither Party will be liable for delays caused by any event or circumstances beyond that Party's reasonable control, including acts of God, acts of government, pandemics, epidemics, flood, fire, earthquakes, civil unrest, acts of terror, strikes or other labor problems (other than those involving that Party's employees), Internet service failures or delays, or the unavailability or modification by third parties of telecommunications or hosting infrastructure or third-party websites ("Force Majeure").

20.10 Severability

Any provision of the Agreement found by a tribunal or court of competent jurisdiction to be invalid, illegal, or unenforceable will be severed from the Agreement and all other provisions of the Agreement will remain in full force and effect.

20.11 Waiver

A waiver of any provision of the Agreement must be in writing and a waiver in one instance will not preclude enforcement of such provision on other occasions.

20.12 Additional Terms

Customer's use of the QuickSpice SaaS Services is subject to all additional terms, policies, rules, or guidelines applicable to the QuickSpice SaaS Services or certain features of the QuickSpice SaaS Services that QuickSpice may post on or link to from the QuickSpice SaaS Services (the "Additional Terms"), including the Acceptable Use Policy and the Data Processing Agreement. All Additional Terms are incorporated by this reference into, and made a part of, the Agreement.

20.13 Entire Agreement

The Agreement constitutes the entire agreement between the Parties with respect to the subject matter of the Agreement and supersedes all prior or contemporaneous agreements, representations, or other communications, whether oral or written. If there is a conflict or inconsistency between any of the terms of the Agreement, then the conflict or inconsistency will be resolved by giving those terms the following order of descending precedence: (a) the Order Form; (b) these Terms of Service; (c) the Acceptable Use Policy; and (d) any Additional Terms.

20.14 Amendments

Subject to the following sentence, no amendment, supplement, modification, waiver, or termination of the Agreement, and unless otherwise expressly specified in the Agreement, no consent or approval by any Party, will be binding unless executed in writing by the Party or Parties to be bound thereby. NOTWITHSTANDING THE PRECEDING SENTENCE, QUICKSPICE MAY UNILATERALLY AMEND THESE TERMS OF SERVICE, IN WHOLE OR IN PART (EACH, AN "AMENDMENT"), BY: (i) GIVING CUSTOMER NOTICE OF SUCH AMENDMENT; OR (ii) POSTING NOTICE OF SUCH AMENDMENT ON THE WEBSITE. UNLESS OTHERWISE INDICATED BY QUICKSPICE, ANY SUCH AMENDMENT WILL BECOME EFFECTIVE THIRTY (30) DAYS AFTER THE DATE THE NOTICE OF SUCH AMENDMENT IS PROVIDED TO CUSTOMER OR IS POSTED ON THE WEBSITE (WHICHEVER IS THE EARLIER). CUSTOMER'S CONTINUED USE OF THE QUICKSPICE SAAS SERVICES AFTER THE EFFECTIVE DATE OF ANY AMENDMENT CONSTITUTES CUSTOMER'S ACCEPTANCE OF SUCH AMENDMENT.

20.15 English Language

It is the express wish of the Parties that the Agreement and all related documents be drawn up in English.

20.16 International Use

The QuickSpice SaaS Services are intended for Customers located within the United States. QuickSpice makes no representation that the QuickSpice SaaS Services are appropriate or available for use outside of the United States. Access to the QuickSpice SaaS Services from countries or territories or by individuals where such access is illegal is prohibited.

END OF TERMS OF SERVICE

QuickSpice Terms of Use

Terms Applicable to Individual Users

Last Updated: August 14, 2026

The following Terms of Use (these "Terms of Use") govern your access to and use of the software and services we make available, including our websites at www.quickspice.io along with our related websites, hosted applications, and other services provided by us (collectively, the "Services"). These Terms of Use form an agreement between you and QuickSpice LLC ("QuickSpice," "us," "we," "our"). The term "you" refers to the person browsing, installing, downloading, accessing, or otherwise using the Services ("use" or "using" in these Terms of Use will mean any of the foregoing).

You may be an individual user of the Services or may be using the Services on behalf of an organization or other third party that we refer to in these Terms of Use as "Customer." In the event you are using the Services on behalf of a Customer, you acknowledge that such Customer has separately agreed to Terms of Service or has entered into an agreement (each, the "Contract") that permits Customer to access, and provide its personnel with access to, the Services (each individual granted access to the Services, including you, is an "Organizational User"). The Contract contains our commitment to deliver the Services to Customer, who may then obtain user accounts for each individual Organizational User.

BY USING THE SERVICES, YOU: (A) REPRESENT AND WARRANT THAT (I) YOU HAVE THE CAPACITY TO ENTER INTO BINDING OBLIGATIONS, OR IF YOU ARE UNDER THE AGE OF MAJORITY, HAVE THE AGREEMENT FROM YOUR LEGAL GUARDIAN TO ENTER INTO THIS AGREEMENT, AND (II) ALL INFORMATION SUPPLIED BY YOU TO US THROUGH THE SERVICES IS TRUE, ACCURATE, CURRENT, AND COMPLETE; AND (B) AGREE TO BE BOUND BY AND COMPLY WITH THESE TERMS OF USE, AS UPDATED FROM TIME TO TIME IN ACCORDANCE WITH SECTION 1.

ARBITRATION NOTICE. Except for certain kinds of disputes described in Section 20(c) and 20(d), you agree that disputes arising under these Terms of Use will be resolved by binding, individual arbitration, and BY ACCEPTING THESE TERMS OF USE, YOU AND QUICKSPICE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN ANY CLASS ACTION OR REPRESENTATIVE PROCEEDING.

1. Changes to These Terms of Use and the Services

Except where prohibited by applicable law, we reserve the right to change these Terms of Use at any time by posting a new version in the Services. It is your obligation to monitor the Services for any such changes. Your continued access to or use of the Services after any changes to these Terms of Use indicates your acceptance of such changes. It is your responsibility to review these Terms of Use regularly.

We reserve the right to change the Services at any time, without notice. We may, at our discretion, suspend your access to or use of the Services or any component thereof: (i) for scheduled or emergency maintenance; (ii) if you violate any provision of these Terms of Use; (iii) to prevent interference with the availability of the Services; (iv) to address any security concerns; or (v) if required to do so by a regulatory body or as a result of a change in applicable law. We reserve the right to remove, edit, limit, or block access to any data, information, records, and files that you load, transmit to, or enter into, or that we collect from, the Services (collectively, "User Data") at any time, and we have no obligation to display or review your User Data.

2. Other QuickSpice Agreements; Additional Terms

These Terms of Use do not alter in any way the terms or conditions of any other agreement that may apply to your use of the Services, including the Contract between QuickSpice and your employer or organization (the "Other QuickSpice Agreements"). If there is a conflict or inconsistency between the Other QuickSpice Agreements and these Terms of Use, then the provisions of the Other QuickSpice Agreements will govern to the extent of such conflict or inconsistency.

3. Privacy

Please review our current Privacy Policy, available at https://www.quickspice.io/legal#privacy-policy, which contains important information about our practices in collecting, storing, using, and disclosing information about identifiable individuals ("Personal Information"), and which is hereby incorporated into and forms a part of these Terms of Use.

You represent and warrant to us that any data, information, records, and files that you load, transmit to, or enter into the Services will only contain Personal Information in respect of which you have provided all necessary notices and disclosures, obtained all applicable third-party consents and permissions, and otherwise have all authority, in each case as required by applicable laws, to enable us to make available the Services.

4. Customer Data

When you submit content or information to the Services on behalf of a Customer ("Customer Data"), you acknowledge and agree that Customer retains all of its rights, title, and interest, including all intellectual property rights, in and to Customer Data, and the Contract provides Customer with many choices and control over that Customer Data. You also acknowledge, agree, and consent to us using Customer Data in order to provide the Services, including sharing Customer Data with our third-party subcontractors.

5. Feedback

QuickSpice may use any suggestions, comments, or other feedback relating to any aspect of the Services ("Feedback") to improve QuickSpice's products and services. Accordingly, you agree that:

(a) Feedback is not your confidential or proprietary information or that of any third party, and you have all of the necessary rights to disclose the Feedback to QuickSpice;

(b) QuickSpice (including all of its successors and assigns) may freely use, reproduce, publicize, license, distribute, and otherwise commercialize Feedback in any products or services; and

(c) you are not entitled to receive any compensation or reimbursement of any kind from QuickSpice or any of the other users of the Services in respect of the Feedback.

6. Ownership of the Services

All rights, title, and interest, including intellectual property rights, in the Services and all other materials provided by us hereunder, and any update, adaptation, translation, customization, or derivative work thereof, will remain with us (or our third-party suppliers, if applicable). The Services and all materials provided by us hereunder are made available or licensed and not "sold" to you. All rights not expressly granted to you in these Terms of Use are reserved.

7. User Account for the Services

To access certain features of the Services, you may be required to successfully sign up for a user account using the available interfaces of the Services, including email-based magic-link authentication or third-party identity providers such as Google Sign-In (the "User ID"). You will keep your User ID secure and will not share or grant access to your User ID with anyone else. You are responsible for maintaining the security of the email account and any third-party identity provider account associated with your User ID. We reserve the right to disable any User ID issued to you at any time in our sole discretion. If we disable access to a User ID issued to you, you may be prevented from accessing the Services. Certain information will be shared with Customer, and Customer may be able to change and update your user account settings.

8. Visibility of Profile Information

To facilitate collaboration and identification within the platform, certain information you provide — specifically your full name and profile picture — will be visible to other Organizational Users within the same Customer account. You acknowledge and agree that your profile information is intended for organizational display and is not to be considered private or confidential information within the context of your organization's use of the Services.

9. Your Responsibilities

You agree to:

(a) comply with all applicable laws and regulations, including, but not limited to, all intellectual property, data, privacy, and export control laws;

(b) upload and disseminate only Customer Data which Customer owns all required rights under law, and do so consistent with applicable law;

(c) use reasonable efforts to prevent unauthorized access to or use of the Services;

(d) keep User IDs and all other login information confidential;

(e) monitor and control all activity conducted through your account in connection with the Services; and

(f) promptly notify us and Customer if you become aware or reasonably suspect any illegal or unauthorized activity or a security breach involving your account, including any loss, theft, or unauthorized disclosure or use of a User ID or account.

10. Prohibited Conduct

You will not use the Services in violation of these Terms of Use, the QuickSpice Acceptable Use Policy, or any applicable law. You will not, without our prior written permission, use the Services for any purpose other than to access and use the software and services we make available through the Services. Without limiting the generality of the foregoing, you will not (and will not attempt to) directly or indirectly:

(a) send, upload, collect, transmit, store, use, post, publish, or otherwise communicate on the Services any data, information, pictures, videos, audio, or other materials or content that: (i) contains any computer viruses, worms, malicious code, or any software intended to damage or alter a computer system or data; (ii) you do not have the lawful right to send, upload, collect, transmit, store, use, post, publish, or otherwise communicate; (iii) is false, intentionally misleading, or impersonates any other person; (iv) contains unsolicited or unauthorized advertising, solicitations for business, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation; (v) is harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, pornographic, libelous, invasive to another's privacy, hateful, racially or ethnically objectionable, encourages criminal behavior, gives rise to civil liability, or is otherwise objectionable; (vi) is harmful to minors in any way or targeted at minors; (vii) infringes, violates, or otherwise misappropriates the intellectual property or other rights of any third party (including any moral right, privacy right, or right of publicity); or (viii) encourages any conduct that may violate any applicable laws or would give rise to civil or criminal liability;

(b) share, transfer, or otherwise provide access to an account designated for you to another person;

(c) disable, overly burden, impair, or otherwise interfere with servers or networks connected to the Services (e.g., a denial-of-service attack);

(d) attempt to gain unauthorized access to the Services;

(e) use any data mining, robots, or similar data gathering or extraction methods, or copy, modify, reverse engineer, reverse assemble, disassemble, or decompile the Services or any part thereof, or otherwise attempt to discover any source code;

(f) use the Services for the purpose of building a similar or competitive product or service;

(g) use the Services other than for the benefit of Customer that has entered into an agreement to access the Services and who has granted you a right of access; or

(h) authorize, permit, enable, induce, or encourage any third party to do any of the above.

11. Third-Party Content, Websites, or Services

The Services may provide links or access to third-party content, websites, or services, including point-of-sale systems and other integrations. QuickSpice does not endorse any third-party content, websites, services, or systems, or guarantee their quality, accuracy, reliability, completeness, currency, timeliness, non-infringement, merchantability, or fitness for any purpose. Third-party content, websites, services, or systems are not under QuickSpice's control, and if you choose to access any such content, websites, or services, or to access the Services from such systems, you do so entirely at your own risk. You acknowledge that you may be required to accept terms of use applicable to third-party content, websites, services, or systems and agree to accept and comply with any such terms of use. You further acknowledge that by providing access to third-party systems, QuickSpice may import data from those systems into QuickSpice and such data will be considered to be part of Customer Data.

12. Malicious Code and Security

The downloading and viewing of content are done at your own risk. We do not guarantee or warrant that the Services are compatible with your computer system or that the Services, or any links from the Services, will be free of viruses, worms, trojan horses, or disabling devices or other code that manifests contaminating or destructive properties. You are responsible for implementing safeguards to protect the security and integrity of your computer system, and you are responsible for the entire cost of any service, repairs, or connections of and to your computer system that may be necessary as a result of your use of the Services.

You are prohibited from attempting to circumvent and from violating the security of the Services, including without limitation: (a) accessing content that is not intended for you; (b) attempting to breach or breaching the Services' security or authentication measures; (c) restricting, disrupting, or disabling service to the Services' users, hosts, servers, or networks by any means; or (d) otherwise attempting to interfere with the proper working of the Services, including but not limited to by introducing any material that is malicious or technologically harmful.

13. Communications Not Confidential

We do not guarantee the confidentiality of any communications made by you through the Services. We do not guarantee the security of data transmitted over the Internet or public networks in connection with your use of the Services.

14. Disclaimers

THE LAWS OF CERTAIN JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LEGAL WARRANTIES, CONDITIONS, OR REPRESENTATIONS. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE EXCLUSIONS OR LIMITATIONS IN THESE TERMS OF USE (INCLUDING THE FOLLOWING DISCLAIMERS) MAY NOT APPLY AND YOU MAY HAVE ADDITIONAL RIGHTS.

YOU ACKNOWLEDGE, UNDERSTAND, AND AGREE THAT THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS OF ANY KIND WITH RESPECT TO THE SERVICES WHETHER EXPRESS, IMPLIED, STATUTORY, OR COLLATERAL, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES AND CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, COMPATIBILITY, TITLE, SECURITY, RELIABILITY, COMPLETENESS, QUIET ENJOYMENT, ACCURACY, RELIABILITY, CURRENCY, TIMELINESS, QUALITY, INTEGRATION, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, OR ANY WARRANTIES OR CONDITIONS ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE, OR THAT THE SERVICES ARE OR WILL BE ERROR-FREE OR WILL OPERATE WITHOUT INTERRUPTION.

QUICKSPICE DOES NOT PROVIDE LEGAL, TAX, ACCOUNTING, OR HUMAN RESOURCES ADVICE THROUGH THE SERVICES. COMPLIANCE MONITORING FEATURES, PAYROLL CALCULATIONS, TIP DISTRIBUTIONS, OVERTIME CALCULATIONS, AND SIMILAR FUNCTIONALITY ARE INFORMATIONAL TOOLS ONLY. YOU AND YOUR EMPLOYER ARE SOLELY RESPONSIBLE FOR COMPLIANCE WITH ALL APPLICABLE LAWS AND REGULATIONS. ANY AMOUNTS DISPLAYED IN THE SERVICES, INCLUDING TIPS, WAGES, HOURS, AND PREMIUMS, ARE INFORMATIONAL ESTIMATES ONLY AND DO NOT REPRESENT AMOUNTS OWED TO YOU BY YOUR EMPLOYER OR BY QUICKSPICE. YOUR EMPLOYER'S PAYROLL RECORDS ARE THE AUTHORITATIVE RECORD OF AMOUNTS PAID OR OWED.

QUICKSPICE IS NOT THE EMPLOYER OF ANY USER OF THE SERVICES. QUICKSPICE IS NOT RESPONSIBLE FOR LABOR LAW COMPLIANCE, WAGE AND HOUR DISPUTES, SCHEDULING DECISIONS, OR ANY OTHER EMPLOYER OBLIGATIONS. YOUR EMPLOYER (THE CUSTOMER) IS SOLELY RESPONSIBLE FOR ALL EMPLOYMENT-RELATED DECISIONS AND OBLIGATIONS.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE BE LIABLE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES; OR LOST PROFITS, LOSS OF USE, LOSS OF DATA, PERSONAL INJURY, FINES, FEES, PENALTIES, OR OTHER LIABILITIES, IN EACH CASE, WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, RESULTING FROM OR RELATED TO THE SERVICES OR THESE TERMS OF USE.

FOR ANY OTHER DAMAGES, OR TO THE EXTENT THAT THE FOREGOING LIMITATION IS NOT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL OUR TOTAL AGGREGATE LIABILITY IN CONNECTION WITH OR UNDER THESE TERMS OF USE, OR YOUR USE OF, OR INABILITY TO MAKE USE OF, THE SERVICES, EXCEED ONE HUNDRED U.S. DOLLARS (USD $100). FOR GREATER CERTAINTY, THE EXISTENCE OF ONE OR MORE CLAIMS UNDER THESE TERMS OF USE WILL NOT INCREASE THIS MAXIMUM LIABILITY AMOUNT.

ANY REMEDIES AVAILABLE WITH REGARD TO THE SERVICES ARE AS SET OUT IN THE CONTRACT WITH CUSTOMER.

16. Indemnification

You will defend, indemnify, and hold harmless us, our affiliates and service providers, and each of their and our respective officers, directors, employees, agents, and any licensees, successors, and assigns from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties, or other costs or expenses of any kind or nature including reasonable legal and accounting fees, arising out of or in connection with:

(a) your breach of any provision of these Terms of Use or any documents referenced herein;

(b) your violation of any law or the rights of a third party (including intellectual property rights); or

(c) your use or the use by any third party using your User ID of the Services.

17. Geographic Restrictions

QuickSpice makes no representation that the Services are available for use in locations outside the United States or all locations within the United States. The Services are not intended for use in any jurisdiction where use is not permitted. If you access the Services from outside the United States, you do so at your own risk and you are responsible for compliance with local laws of your jurisdiction.

18. Contact

If you have any questions or comments regarding these Terms of Use, please contact us by email at support@quickspice.io.

19. General Legal Provisions

19.1 Notices

Notices sent to either party will be effective when delivered in writing and in person or by email, one day after being sent by overnight courier, or five days after being sent by first-class mail postage prepaid. Notices must be sent:

If to QuickSpice:

QuickSpice LLC 711 Center Dr, Ste 105 #1015, San Marcos, CA 92069 Email: support@quickspice.io

If to you, to the current postal or email address that QuickSpice has on file.

You are solely responsible for keeping your contact information on file with QuickSpice current at all times.

19.2 Governing Law

If you are a resident of the United States, then these Terms of Use are governed by the laws of the State of California without regard to conflict of law principles. You and QuickSpice submit to the personal and exclusive jurisdiction of the state and federal courts located within California for resolution of any lawsuit or court proceeding permitted under these Terms of Use.

If you are a resident of any country outside of the United States, then these Terms of Use will be governed by the laws of the State of California and applicable federal law, without regard to conflicts of law principles. The U.N. Convention on Contracts for the International Sale of Goods will not apply to these Terms of Use.

19.3 Assignment

You will not assign these Terms of Use to any third party without our prior written consent. We may assign these Terms of Use or any rights under these Terms of Use to any third party without your consent. Any assignment in violation of this Section will be void. These Terms of Use will inure to the benefit of and be binding upon the parties, their permitted successors, and permitted assignees. QuickSpice may engage third parties to provide the Services.

19.4 Force Majeure

Neither party will be liable for delays caused by any event or circumstances beyond that party's reasonable control, including acts of God, acts of government, pandemics, epidemics, flood, fire, earthquakes, civil unrest, acts of terror, strikes or other labor problems (other than those involving that party's employees), Internet service failures or delays, or the unavailability or modification by third parties of telecommunications or hosting infrastructure or third-party websites ("Force Majeure").

19.5 Additional Terms

Your use of the Services is subject to all additional terms, policies, rules, or guidelines applicable to the Services or certain features of the Services that QuickSpice may post on or link to from the Services (the "Additional Terms"), including the Acceptable Use Policy. All Additional Terms are incorporated by this reference into, and made a part of, these Terms of Use.

19.6 Entire Agreement

These Terms of Use constitute the entire agreement between you and us pertaining to the subject matter hereof and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and us with respect to the Services. A printed version of these Terms of Use and of any notice given in electronic form will be admissible in judicial or administrative proceedings based upon or relating to these Terms of Use to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

19.7 Waiver

Our failure to insist upon or enforce strict performance of any provision of these Terms of Use will not be construed as a waiver of any provision or right. A waiver of any provision of these Terms of Use must be in writing and a waiver in one instance will not preclude enforcement of such provision on other occasions.

19.8 Severability

If any of the provisions contained in these Terms of Use are determined to be void, invalid, or otherwise unenforceable by a court of competent jurisdiction, such provision will be severed from these Terms of Use and all other provisions of these Terms of Use will remain in full force and effect.

19.9 English Language

It is the express wish of the parties that these Terms of Use and all related documents be drawn up in English.

19.10 International Use

The QuickSpice Services are intended for users located within the United States. QuickSpice makes no representation that the Services are appropriate or available for use outside of the United States. If you access the Services from outside the United States, you do so at your own risk and are responsible for compliance with local laws.

19.11 Electronic Signatures

Certain features of the Services permit you to provide an electronic signature by typing your name into a designated signature field within a form. By typing your name into a signature field, you:

(a) consent to the use of electronic signatures in connection with the Services;

(b) acknowledge and agree that your typed name, entered through your authenticated account, constitutes your electronic signature and is legally equivalent to your handwritten signature;

(c) agree that any form or document you sign electronically through the Services is binding upon you to the same extent as if you had signed it by hand; and

(d) acknowledge that your electronic signature is attributable to you through your authenticated account and that you are solely responsible for any signature made through your account.

You may not repudiate or deny the validity of an electronic signature made through your authenticated account on the basis that it was provided electronically rather than on paper. If you do not agree to conduct business using electronic signatures, do not use the signature features of the Services.

20. Dispute Resolution

(a) Generally. Except as described in Sections 20(c) and 20(d), you and QuickSpice agree that every dispute arising in connection with these Terms of Use, the Services, or communications from us will be resolved through binding arbitration. This agreement to arbitrate disputes includes all claims whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and regardless of whether a claim arises during or after the termination of these Terms of Use.

YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THESE TERMS OF USE, YOU AND QUICKSPICE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.

(b) Arbitrator. This arbitration agreement is subject to the Federal Arbitration Act and will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules (collectively, "AAA Rules") as modified by these Terms of Use. The AAA Rules and filing forms are available online at www.adr.org, by calling the AAA at +1-800-778-7879, or by contacting QuickSpice.

(c) Exceptions. Nothing in these Terms of Use will be deemed to waive, preclude, or otherwise limit the right of either party to: (i) bring an individual action in small claims court; (ii) pursue an enforcement action through the applicable federal, state, or local agency if that action is available; (iii) seek injunctive relief in a court of law in aid of arbitration; or (iv) file suit in a court of law to address an intellectual property infringement claim.

(d) Opt-Out. If you do not wish to resolve disputes by binding arbitration, you may opt out of this Section 20 within thirty (30) days after the date that you agree to these Terms of Use by sending a letter to QuickSpice LLC, Arbitration Opt-Out, 711 Center Dr, Ste 105 #1015, San Marcos, CA 92069, that specifies: your full legal name, the email address associated with your account on the Services, and a statement that you wish to opt out of arbitration ("Opt-Out Notice"). Once QuickSpice receives your Opt-Out Notice, this Section 20 will be void and any action arising out of these Terms of Use will be resolved as set forth in Section 19.2.

(e) No Class Actions. YOU AND QUICKSPICE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and QuickSpice agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

(f) Modifications. If QuickSpice makes any substantive change to this arbitration provision, you may reject the change by sending written notice within thirty (30) days of the change to QuickSpice's address for Notice, in which case your account with QuickSpice will be immediately terminated and this arbitration provision, as in effect immediately prior to the changes you rejected, will survive.

(g) Enforceability. If Section 20(e) or the entirety of this Section 20 is found to be unenforceable, or if QuickSpice receives an Opt-Out Notice from you, then the entirety of this Section 20 will be null and void and, in that case, the exclusive jurisdiction and venue described in Section 19.2 will govern any action arising out of or related to these Terms of Use.

END OF TERMS OF USE

QuickSpice Privacy Policy

Last Updated: May 20, 2026

QuickSpice LLC ("QuickSpice," "we," "us," or "our") is committed to protecting personal information in accordance with applicable privacy and data protection laws, including U.S. federal and state privacy laws (including the California Consumer Privacy Act and the California Privacy Rights Act), and other applicable regulations.

This Privacy Policy explains how we collect, use, disclose, retain, and safeguard personal information when:

• An organization subscribes to the QuickSpice services and its personnel use business accounts;
• An individual creates or maintains a personal account;
• You visit www.quickspice.io or related subdomains;
• You interact with our sales, support, or product teams.

For clarity, "Personal Information" means information about an identifiable individual or information that can reasonably be linked to an identifiable individual.

1. Our Role: Processor vs. Controller

1.1 Customer Data (We Act as a Service Provider / Processor)

When organizations ("Customers") use QuickSpice to manage scheduling, time tracking, tip management, payroll support, messaging, document management, compliance monitoring, or related services, we process personal information on their behalf and under their instructions. This information is referred to as "Customer Data."

In these circumstances:

• The Customer determines the purposes and legal basis for processing;
• QuickSpice acts as a service provider (or "data processor");
• We rely on Customers to obtain required employee or user consents; and
• We process Customer Data only as directed by the Customer and as necessary to provide the Services.

If you have questions about employment-related data processed through QuickSpice, please contact your employer directly.

We may use Customer Data only:

• To provide and maintain the Services;
• To comply with legal obligations; and
• In aggregated, anonymized form to improve our products and services.

1.2 QuickSpice Data (We Act as a Controller)

We also collect personal information directly for our own business purposes ("QuickSpice Data"), including when:

• You create an independent individual account;
• You contact support or sales;
• You visit our website;
• You participate in marketing, promotions, or surveys; or
• You apply for a job with QuickSpice.

In these cases, QuickSpice determines how and why personal information is processed.

2. Categories of Personal Information We Collect

Depending on context, we may collect some or all of the following:

Identifiers

• Name (first name, last name)
• Email address
• Phone number

Account and Authentication Information

• Username and email (used for magic-link authentication)
• Online credentials and session tokens
• API keys (for integrations)

Employment and Payroll Information (Customer Accounts)

• Job title, role, shifts, schedule preferences
• Time entries and attendance data (fetched live from POS, not stored)
• Payroll-related data (computed from POS data: regular hours, overtime hours, meal break data)
• Employee status (active, terminated, resigned)
• Hire date and employment duration
• Point-of-sale employee identifiers
• Pay type classification (hourly, salary, non-payroll)
• Professional certifications and licenses (e.g., food handler cards, alcohol service certifications, CPR): certificate type, expiration date, optional certificate number, and an uploaded photo or PDF of the credential

Device and Technical Information

• Date/time stamps

Communications

• Messages and announcements within the platform
• Support communications

Financial Information

• Payment information is processed entirely by Stripe — we do not store credit card numbers or bank account details
• Billing information and invoices
• Payment processing metadata (last 4 digits, payment method type)

Location Information

• Business location addresses (provided by Customers for their restaurant locations)
• Timezone information
• State/jurisdiction information (used for compliance rule application)

We do not sell personal information and have not sold personal information in the preceding twelve months. We do not share personal information for cross-context behavioral advertising purposes.

3. How We Use Personal Information

3.1 To Provide the Services

• Enable shift scheduling, time-off booking, and shift swaps
• Facilitate messaging, announcements, and team communication
• Import and process time entry data from point-of-sale systems
• Calculate tip pool distributions
• Generate payroll reports and exports
• Monitor compliance with applicable labor laws (overtime, meal breaks, split shifts)
• Manage documents, forms, and acknowledgments
• Manage tasks and task assignments
• Authenticate users via magic-link email
• Maintain security and integrity of the platform
• Provide updates and technical support

3.2 Account Administration

• Create and manage user accounts
• Verify identity
• Process payments via Stripe
• Manage access permissions and role-based access control
• Enforce subscription and billing terms

3.3 Customer Support

• Respond to inquiries and support requests
• Train support staff
• Improve service quality

3.4 Marketing

With consent where required by applicable law:

• Send email, SMS, or in-app communications about products and services
• Administer contests, promotions, and surveys

You may unsubscribe at any time by clicking the unsubscribe link in any marketing email, texting STOP in reply to an SMS, or by contacting us. Transactional and account-related communications will continue where necessary.

3.5 Legal and Compliance

• Comply with applicable laws and regulations
• Respond to lawful requests from authorities
• Establish, defend, or exercise legal claims

3.6 Product Improvement

• Analyze aggregated, de-identified usage data
• Improve functionality, performance, and user experience
• Develop new features and services
• Conduct internal research and analytics

4. How We Collect Personal Information

We collect information:

• Directly from you — when you register for an account, use the Services, contact us, or provide information through the platform
• From your employer (Customer) — when your organization creates your account, adds you as an employee, or provides employment-related data
• Through authorized integrations — from third-party systems such as point-of-sale systems (e.g., Toast) that your organization has authorized
• From third-party service providers — such as payment processors
• Automatically — session tokens stored in browser local storage when you use the Services
• Through OAuth authentication providers — such as Google Sign-In, when you choose to authenticate using a third-party identity provider

5. Website and Application Technologies

When you use our Website or Services, session authentication data (such as JWT tokens) is stored in your browser's local storage to maintain your signed-in state. We do not use HTTP cookies for tracking or advertising purposes.

We do not use:

• Third-party analytics tools (e.g., Google Analytics)
• Advertising or marketing pixels
• Web beacons or tracking tags
• Cross-site tracking technologies

Our Website does not respond to "Do Not Track" browser signals.

Our Website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

6. Information Sharing

We may share personal information in the following circumstances:

With Service Providers

We use trusted third-party companies to help us provide and improve the Services, including for data storage and infrastructure hosting (AWS), payment processing (Stripe), email delivery (Resend), and authentication (AWS Cognito). These providers may access Personal Information only for purposes of performing tasks on our behalf and are not authorized to use or disclose Personal Information for their own purposes.

With Authorized Third-Party Integrations

When you or your employer enable integrations with third-party systems (such as point-of-sale systems), data may be shared with those systems as necessary to provide the integration functionality.

For Legal Compliance

We may disclose Personal Information when we have a good-faith belief that disclosure is reasonably necessary to: (a) comply with a law, regulation, or compulsory legal request; (b) protect QuickSpice's intellectual property rights; (c) respond to a search warrant or other legally valid inquiry or order; (d) investigate a breach of an agreement or contravention of law; or (e) as otherwise may be required or permitted by applicable law.

Business Transactions

If we are involved in a proposed or completed merger, acquisition, or sale of all or a portion of our assets, your Personal Information may be transferred as part of that transaction.

Aggregated and De-Identified Data

We may disclose aggregated or otherwise non-identifiable information for analytics, reporting, and other purposes.

Within Your Organization

Your employer (the Customer) and other Organizational Users within the same Customer account may have access to your employment information, profile data, schedules, time entries, and other data as determined by your employer's access controls and the features they have enabled.

We do not sell personal information.

7. Data Security

We are committed to taking reasonable and appropriate steps to protect Personal Information from misuse, loss, destruction, or unauthorized access and disclosure. Our security measures include:

• Encryption in transit — all data transferred to and from the QuickSpice Services is encrypted using TLS
• Encryption at rest — sensitive data including credentials are encrypted using AWS KMS
• Access controls — role-based access controls limit who can access what data
• Infrastructure security — hosted on AWS with industry-standard security configurations
• Multi-tenant isolation — every database query includes company identification to prevent cross-tenant data access
• Audit logging — comprehensive audit trails for all data mutations
• Monitoring — automated monitoring for suspicious activity

Access to Personal Information is restricted to authorized personnel on a need-to-know basis.

If you enter payment details, they are processed directly by Stripe and we do not store credit card numbers on our systems.

8. Data Retention

We retain personal information:

• As required by Customer agreements and applicable data retention policies
• As necessary for business operations and service delivery
• As required by law (including tax and employment record retention requirements)

Our specific retention periods are documented in our Data Retention Policy (available at https://www.quickspice.io/data-retention):

Employee documents have no automatic expiry because employee acknowledgment records are permanent, and an acknowledgment is only meaningful alongside the document it refers to. They are deleted when a Customer deletes them or purges the company's data. Files attached to a form submission are retained for 600 days. This is shorter than the 5-year archive retention of the submission record, because an attachment is only retrievable while its submission record is live in the application (approximately 13 months after approval); the 600-day window covers that period with a margin, after which the file is no longer reachable and is removed. The submission's own responses remain available in archives for the full 5 years. Announcement read receipts, which record which employees opened an announcement, are retained for exactly the lifetime of the announcement they belong to: 30 days by default, or the longer period (up to 1 year) the sender selected.

When retention is no longer necessary, data is deleted or anonymized. Residual data may temporarily remain in backup systems but is placed beyond active use.

Customers may retain employment data independently under their own policies after termination of their QuickSpice subscription.

9. International Transfers

• Primary data storage: United States (AWS us-west-2)
• Encrypted backups: United States

All service providers operate in the United States. We ensure that our service providers comply with applicable privacy and data protection laws.

10. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

• Access your personal information
• Correct inaccuracies
• Request deletion of your personal information
• Request disclosure of categories collected and how information is used
• Request portability of your data (where applicable)
• Opt out of certain marketing uses
• Non-discrimination for exercising privacy rights

If your account is linked to an employer (Customer), privacy requests related to employment data may need to be directed to your employer first. Your employer controls the collection and use of employment-related data, and we process it on their behalf.

How to Submit Requests

Requests may be submitted to:

• Email: support@quickspice.io
• Mail: QuickSpice LLC, 711 Center Dr, Ste 105 #1015, San Marcos, CA 92069

We will verify your identity by matching the email address on your request to the email address associated with your account. For requests involving sensitive data or account deletion, we may require additional verification. If we cannot verify your identity, we will inform you and explain what additional information is needed.

You may designate an authorized agent to submit a request on your behalf. Authorized agents must provide signed written authorization from you and we may require you to verify your identity directly.

We respond within applicable legal timelines (generally 45 days under California law). We may extend this period by an additional 45 days when reasonably necessary, provided we notify you of the extension within the initial 45-day period.

Certain exceptions apply, including where data is required for legal compliance, contractual obligations, or legitimate internal business purposes.

11. California Privacy Notice (CCPA/CPRA)

If you are a California resident, you have certain privacy rights under the California Consumer Privacy Act ("CCPA") and the California Privacy Rights Act ("CPRA") regarding your personal information. These include:

• Right to Know: The right to request that QuickSpice disclose what personal information is collected and how it is used
• Right to Delete: The right to request that your information be deleted (subject to exceptions)
• Right to Correct: The right to request correction of inaccurate personal information
• Right to Opt Out of Sale: The right to opt out of the sale of personal information (we do not sell personal information)
• Right of Non-Discrimination: The right not to be discriminated against for exercising your privacy rights

You may submit up to two verifiable requests within a 12-month period. QuickSpice will respond within 45 days.

Categories of Personal Information Collected

The following table describes the categories of personal information we collect, as defined under the CCPA/CPRA, along with their sources, purposes, and disclosure recipients:

We do not sell personal information and have not sold personal information in the preceding twelve months. We do not share personal information for cross-context behavioral advertising purposes.

Exemptions

The CCPA provides certain exemptions. Requests under the CCPA cannot prevent QuickSpice's ability to:

• Comply with federal, state, or local laws
• Comply with requests by legal authorities
• Cooperate with enforcement agencies
• Exercise or defend legal claims
• Collect, use, retain, sell, or disclose de-identified or aggregate consumer information
• Preserve evidentiary privileges

In some instances, QuickSpice may refuse to respond to a request based on an exemption, a legal requirement, or other business or legal policy. QuickSpice will inform you of the basis for refusing any such request.

12. Children's Data

The QuickSpice Services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information. If you believe we have collected information from a child under 16, please contact us at support@quickspice.io.

13. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated through the Website, the Services, or by email. Your continued use of the Services after such changes take effect constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy regularly.

14. Contact Information

For questions, concerns, or to exercise your privacy rights:

• General inquiries: support@quickspice.io
• Privacy matters: support@quickspice.io
• Mail: QuickSpice LLC, 711 Center Dr, Ste 105 #1015, San Marcos, CA 92069

We will respond in accordance with applicable law.

Notice at Disclosure (California)

QuickSpice collects the following types of personal information categories: Identifiers such as name and email address; Commercial information; Geolocation data; Professional or employment-related information; messages and communications between users; online account credentials.

We collect this personal information to provide access to the QuickSpice Services and for our own purposes (including but not limited to product improvement and data analytics) through our website, product, and customer service activities. We do not sell personal information and we have not sold personal information in the preceding twelve months. We do not share personal information for cross-context behavioral advertising purposes.

If you have any questions about this Notice or need to access it in an alternative format due to having a disability, please email us at support@quickspice.io.

END OF PRIVACY POLICY

QuickSpice Data Processing Agreement

Last Updated: July 26, 2026

This Data Processing Agreement ("DPA") forms part of the agreement between QuickSpice LLC ("QuickSpice," "Processor," "we," "us," or "our") and the Customer identified in the applicable Terms of Service or Order Form ("Customer," "Controller," or "you") (each a "Party" and together the "Parties") and supplements the QuickSpice Terms of Service (the "Agreement").

This DPA sets out the terms that apply when Personal Data is processed by QuickSpice on behalf of Customer in connection with the provision of the QuickSpice SaaS Services. The purpose of this DPA is to ensure that QuickSpice processes Personal Data in compliance with applicable Data Protection Laws.

1. Definitions

In this DPA, the following terms have the meanings set out below. Capitalized terms not defined herein have the meanings set forth in the Agreement.

"Applicable Data Protection Laws" means all laws and regulations relating to the processing of Personal Data that apply to the processing of Personal Data under this DPA, including but not limited to:

• The California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA);
• The General Data Protection Regulation (EU) 2016/679 ("GDPR") (to the extent applicable);
• The UK General Data Protection Regulation ("UK GDPR") (to the extent applicable); and
• Any other applicable federal, state, or local data protection laws.

"Controller" means the entity that determines the purposes and means of the processing of Personal Data. In the context of this DPA, the Controller is the Customer.

"Data Breach" means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, Personal Data transmitted, stored, or otherwise processed by QuickSpice on behalf of Customer.

"Data Subject" means the identified or identifiable natural person to whom Personal Data relates.

"Personal Data" means any information relating to an identified or identifiable natural person that is processed by QuickSpice on behalf of Customer in connection with the provision of the Services.

"Processing" (and "Process") means any operation or set of operations performed on Personal Data, whether or not by automated means, including collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment or combination, restriction, erasure, or destruction.

"Processor" means the entity that processes Personal Data on behalf of the Controller. In the context of this DPA, the Processor is QuickSpice.

"Sub-Processor" means any third party engaged by QuickSpice to process Personal Data on behalf of Customer.

2. Scope and Roles

2.1 Scope

This DPA applies to the processing of Personal Data by QuickSpice on behalf of Customer in connection with the provision of the QuickSpice SaaS Services, as described in the Agreement.

2.2 Roles of the Parties

• Customer is the Controller: Customer determines the purposes and means of processing Personal Data. Customer is responsible for ensuring that it has a lawful basis for collecting and sharing Personal Data with QuickSpice, including obtaining necessary consents from Data Subjects.

• QuickSpice is the Processor: QuickSpice processes Personal Data solely on behalf of Customer and in accordance with Customer's documented instructions, the Agreement, and this DPA.

2.3 Details of Processing

3. Customer Obligations

3.1 Lawful Basis

Customer warrants that it has and will maintain a lawful basis for the collection, use, and sharing of Personal Data with QuickSpice, including obtaining all necessary consents from Data Subjects where required by Applicable Data Protection Laws.

3.2 Data Accuracy

Customer is responsible for ensuring the accuracy, quality, and legality of the Personal Data provided to QuickSpice. QuickSpice has no obligation to independently verify the accuracy of Personal Data.

3.3 Instructions

Customer's instructions to QuickSpice regarding the processing of Personal Data are documented in the Agreement, this DPA, and any additional written instructions provided by Customer. Customer warrants that its instructions comply with Applicable Data Protection Laws.

3.4 Notification

Customer will promptly notify QuickSpice if Customer becomes aware of any circumstances that may affect QuickSpice's ability to process Personal Data in compliance with Applicable Data Protection Laws.

4. QuickSpice Obligations

4.1 Processing Instructions

QuickSpice will process Personal Data only in accordance with Customer's documented instructions, except where required to do so by applicable law. If QuickSpice is required by applicable law to process Personal Data other than in accordance with Customer's instructions, QuickSpice will inform Customer of that legal requirement before processing (unless the law prohibits such notification).

4.2 Confidentiality

QuickSpice will ensure that persons authorized to process Personal Data:

(a) have committed to confidentiality obligations or are under an appropriate statutory obligation of confidentiality; and

(b) process Personal Data only on documented instructions from Customer, unless required by applicable law.

4.3 Security Measures

QuickSpice will implement and maintain appropriate technical and organizational measures to protect Personal Data against unauthorized or unlawful processing and against accidental loss, destruction, damage, alteration, or disclosure, including but not limited to:

(a) Encryption:

• Encryption of Personal Data in transit using TLS 1.2 or higher
• Encryption of Personal Data at rest using AWS-managed encryption (AES-256)
• Encryption of sensitive credentials using AWS KMS

(b) Access Controls:

• Role-based access control at the application level (staff, manager, admin, org_admin, site_owner)
• Multi-tenant data isolation (every database query scoped to company_id)
• Magic-link email authentication (no passwords stored)
• JWT-based session management with token expiration

(c) Infrastructure Security:

• Hosted on Amazon Web Services (AWS) in the us-west-2 region
• AWS-managed infrastructure security (physical security, network isolation, DDoS protection)
• API Gateway with JWT validation before Lambda execution
• No direct database access from the public internet

(d) Monitoring and Logging:

• Comprehensive audit logging for all data mutations (employee changes, schedule changes, time entries, etc.)
• Structured logging with request context (user, company, action)
• CloudWatch monitoring and alerting

(e) Data Isolation:

• Complete multi-tenant data isolation at the database level
• Every DynamoDB query includes company_id in the partition key
• No cross-tenant data access is architecturally possible

(f) Development Practices:

• Input validation on all API endpoints (Pydantic schema validation)
• Parameterized database queries (PynamoDB ORM)
• No raw SQL or injectable query patterns

4.4 Data Minimization

QuickSpice will process only the minimum amount of Personal Data necessary to provide the Services and will not process Personal Data for any purpose other than as described in this DPA and the Agreement.

4.5 Assistance

QuickSpice will, taking into account the nature of the processing, assist Customer by appropriate technical and organizational measures, insofar as this is possible, in fulfilling Customer's obligations to respond to requests from Data Subjects to exercise their rights under Applicable Data Protection Laws, including rights of access, rectification, erasure, restriction, portability, and objection.

5. Sub-Processors

5.1 Authorization

Customer provides general authorization for QuickSpice to engage Sub-Processors to process Personal Data on Customer's behalf, subject to the requirements of this Section 5.

5.2 Current Sub-Processors

The following categories of Sub-Processors are currently engaged by QuickSpice:

QuickSpice will make available to Customer, upon request, the current list of Sub-Processors with their names, locations, and processing activities.

5.3 New Sub-Processors

QuickSpice will notify Customer before engaging any new Sub-Processor by updating the Sub-Processor list on the QuickSpice website or by direct communication. Customer will have thirty (30) days from the date of notification to object to the engagement of a new Sub-Processor. If Customer objects on reasonable grounds related to data protection, the Parties will discuss the objection in good faith. If the Parties are unable to resolve the objection, Customer may terminate the Agreement with respect to the Services that require the use of the objected-to Sub-Processor.

5.4 Sub-Processor Obligations

QuickSpice will:

(a) enter into a written agreement with each Sub-Processor that imposes data protection obligations no less protective than those set out in this DPA;

(b) remain fully liable to Customer for the performance of each Sub-Processor's obligations; and

(c) conduct appropriate due diligence on each Sub-Processor's data protection practices before engagement.

6. Data Breach Notification

6.1 Notification

QuickSpice will notify Customer without undue delay, and in any event within seventy-two (72) hours, after becoming aware of a Data Breach. The notification will include, to the extent available:

(a) a description of the nature of the Data Breach, including the categories and approximate number of Data Subjects and Personal Data records affected;

(b) the name and contact details of QuickSpice's point of contact for further information;

(c) a description of the likely consequences of the Data Breach; and

(d) a description of the measures taken or proposed to be taken to address the Data Breach, including measures to mitigate its possible adverse effects.

6.2 Cooperation

QuickSpice will cooperate with Customer and take reasonable steps to assist Customer in investigating, remediating, and mitigating the effects of a Data Breach.

6.3 Notification to Authorities and Data Subjects

QuickSpice will not notify any supervisory authority, regulatory body, or Data Subject of a Data Breach without first consulting with Customer, unless required to do so by applicable law.

7. Data Subject Rights

7.1 Assistance

QuickSpice will, to the extent legally permitted and technically feasible, promptly notify Customer if QuickSpice receives a request from a Data Subject to exercise rights under Applicable Data Protection Laws (including access, rectification, erasure, restriction, portability, and objection).

7.2 Customer Responsibility

Customer is primarily responsible for responding to Data Subject requests. QuickSpice will assist Customer in fulfilling such requests through appropriate technical and organizational measures, including providing Customer with self-service tools within the Services to access, modify, and delete Personal Data.

7.3 Self-Service Capabilities

The QuickSpice Services provide the following self-service capabilities for managing Personal Data:

• Employee management: Customers can view and edit employee records. Individual employees can be terminated (deactivated), which removes their active access.
• Data export: Customers can export data (including time entries, schedules, and payroll data) in standard formats
• Account termination: Employee accounts are terminated automatically when removed from the POS system, which removes active access. Customers can also manually terminate accounts for non-POS users.
• Company data deletion: Customers can request complete deletion of all company data through self-service. Deletion executes after a 7-day grace period (during which it can be cancelled) and permanently removes all associated records.
• Audit logs: Comprehensive audit trails are available for all data changes

8. Data Return and Deletion

8.1 During the Term

During the Term, Customer may access, export, and delete Customer Data through the functionality provided by the Services.

8.2 Upon Termination

Upon termination or expiration of the Agreement:

(a) Customer Data will remain accessible in read-only mode through the end of the billing period in which cancellation occurs (for a per-location cancellation, the affected location's billing period). Customer may use the available export features to retrieve data prior to the end of the billing period;

(b) After the billing period ends, QuickSpice will delete or anonymize all Personal Data processed on behalf of Customer, except where retention is required by applicable law or the data has been archived in accordance with QuickSpice's data retention policies; and

(c) QuickSpice will provide written confirmation of deletion upon Customer's request.

8.3 Self-Service Deletion

Customer may initiate deletion of all Customer Data through the self-service deletion feature within the Services. Self-service deletion requests are subject to a seven (7) day grace period during which Customer may cancel the request. After the grace period, all Customer Data is permanently and irrecoverably deleted.

8.4 Retention Exceptions

QuickSpice may retain Personal Data after termination to the extent required by:

(a) Applicable law (including tax and employment record retention requirements);

(b) QuickSpice's documented data retention policies (as described in the Privacy Policy and Data Retention Policy); or

(c) Resolution of any pending legal claims or disputes.

Any retained data will continue to be protected in accordance with this DPA.

9. Audit Rights

9.1 Information

QuickSpice will make available to Customer, upon reasonable request and at Customer's expense, information necessary to demonstrate compliance with this DPA, including:

(a) Documentation of security measures and practices;

(b) Results of any third-party security assessments or certifications (when available); and

(c) Responses to reasonable security questionnaires.

9.2 Audits

Customer may, upon at least thirty (30) days' prior written notice and no more than once per calendar year (unless required by a supervisory authority or in response to a Data Breach), conduct an audit of QuickSpice's compliance with this DPA, subject to the following conditions:

(a) The audit will be conducted during normal business hours and will not unreasonably interfere with QuickSpice's operations;

(b) Customer will bear all costs associated with the audit;

(c) Customer may use a qualified third-party auditor, subject to QuickSpice's reasonable approval and the auditor's execution of a confidentiality agreement; and

(d) The scope of the audit will be limited to matters directly relevant to QuickSpice's compliance with this DPA.

9.3 Alternative Audit Mechanisms

QuickSpice may satisfy audit requirements by providing Customer with:

(a) A copy of any relevant third-party security assessment or audit report (when available); or

(b) Responses to a standardized security assessment questionnaire.

10. International Data Transfers

10.1 Processing Locations

Personal Data processed under this DPA is stored and processed exclusively in the United States (AWS us-west-2 region). All Sub-Processors operate in the United States.

10.2 Safeguards

QuickSpice implements the following measures to protect Personal Data:

(a) Encryption of Personal Data in transit and at rest;

(b) Access controls and multi-tenant data isolation;

(c) Contractual obligations with Sub-Processors that include data protection requirements; and

(d) Monitoring and logging of access to Personal Data.

11. Data Protection Impact Assessments

QuickSpice will, taking into account the nature of the processing and the information available to QuickSpice, provide reasonable assistance to Customer in conducting data protection impact assessments and related consultations with supervisory authorities, where required by Applicable Data Protection Laws.

12. Term and Termination

12.1 Term

This DPA will remain in effect for the duration of the Agreement. Upon termination or expiration of the Agreement, this DPA will automatically terminate, subject to the survival of obligations relating to data return, deletion, confidentiality, and any provisions that by their nature should survive termination.

12.2 Survival

The obligations of QuickSpice under this DPA with respect to the protection of Personal Data will survive for as long as QuickSpice retains Personal Data processed on behalf of Customer.

13. Liability

The liability of each Party under this DPA is subject to the limitations and exclusions of liability set forth in the Agreement. Nothing in this DPA limits or excludes either Party's liability to the extent that such liability cannot be limited or excluded under Applicable Data Protection Laws.

14. Conflict

In the event of any conflict between this DPA and the Agreement, the terms of this DPA will prevail with respect to the processing of Personal Data. In all other respects, the terms of the Agreement will prevail.

15. Amendments

QuickSpice may update this DPA from time to time to reflect changes in Applicable Data Protection Laws, industry practices, or our processing activities. Material changes will be communicated through the Website, the Services, or by email. Customer's continued use of the Services after such changes take effect constitutes acceptance of the revised DPA.

16. Contact

For questions or concerns regarding this DPA, please contact:

• Email: support@quickspice.io
• Mail: QuickSpice LLC, 711 Center Dr, Ste 105 #1015, San Marcos, CA 92069

END OF DATA PROCESSING AGREEMENT

QuickSpice Acceptable Use Policy

Last Updated: May 20, 2026

This Acceptable Use Policy (this "AUP") sets forth the rules and restrictions governing the use of the QuickSpice SaaS Services, websites, and related services (collectively, the "Services") provided by QuickSpice LLC ("QuickSpice," "we," "us," or "our").

This AUP is incorporated into and forms part of the QuickSpice Terms of Service and the QuickSpice Terms of Use. Capitalized terms not defined herein have the meanings set forth in the applicable Terms of Service or Terms of Use.

By accessing or using the Services, you agree to comply with this AUP. Violation of this AUP may result in suspension or termination of your access to the Services.

1. General Conduct

You agree to use the Services only for lawful purposes and in accordance with these terms. You are responsible for ensuring that your use of the Services, and the use by any person you authorize to access the Services, complies with this AUP and all applicable laws and regulations.

2. Prohibited Uses

You may not use the Services to:

2.1 Illegal Activity

(a) Violate any applicable federal, state, local, or international law or regulation;

(b) Engage in, facilitate, or promote any criminal activity;

(c) Launder money or finance terrorism;

(d) Violate any sanctions imposed by the Office of Foreign Assets Control (OFAC) of the U.S. Department of the Treasury or any other governmental authority;

(e) Process, store, or transmit any data in violation of applicable export control laws; or

(f) Engage in any activity that would cause QuickSpice to violate any applicable law or regulation.

2.2 Intellectual Property Infringement

(a) Infringe, misappropriate, or violate any patent, copyright, trademark, trade secret, or other intellectual property or proprietary right of any third party;

(b) Use the Services to distribute copyrighted material without authorization; or

(c) Remove, alter, or obscure any copyright, trademark, or other proprietary rights notices.

2.3 Harmful Content

(a) Upload, transmit, or distribute any content that is harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, pornographic, libelous, or otherwise objectionable;

(b) Upload, transmit, or distribute any content that is harmful to minors or targeted at minors;

(c) Upload, transmit, or distribute any content that is discriminatory based on race, ethnicity, national origin, religion, sex, gender, sexual orientation, disability, age, or any other protected characteristic;

(d) Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with any person or entity; or

(e) Upload, transmit, or distribute unsolicited commercial messages, spam, chain letters, pyramid schemes, or other forms of solicitation.

2.4 Malicious Activity

(a) Upload, transmit, or distribute any viruses, worms, trojan horses, ransomware, spyware, adware, or other malicious code or programs;

(b) Interfere with, disrupt, or attempt to gain unauthorized access to any computer network, server, or system;

(c) Conduct denial-of-service (DoS) or distributed denial-of-service (DDoS) attacks;

(d) Engage in phishing, social engineering, or other deceptive practices to obtain sensitive information; or

(e) Attempt to probe, scan, or test the vulnerability of the Services or any related system or network without prior written authorization from QuickSpice.

3. Security Violations

You may not:

(a) Access or attempt to access any account, data, system, or network that you are not authorized to access;

(b) Attempt to bypass, circumvent, disable, or otherwise interfere with any security features of the Services, including authentication mechanisms, access controls, and encryption;

(c) Use the Services to harvest, collect, or store personal information of other users without their consent and without a lawful basis;

(d) Intercept, monitor, or otherwise surveil any communications or data transmitted through the Services without authorization;

(e) Share, transfer, or otherwise provide access to your account credentials to any unauthorized person;

(f) Use another user's account without their express permission and without a legitimate business purpose; or

(g) Attempt to reverse engineer, decompile, disassemble, or otherwise derive the source code, algorithms, or data structures of the Services or any component thereof.

4. API and Integration Restrictions

If you access the Services through an API or integration, you additionally agree that you will not:

(a) Exceed any rate limits, usage quotas, or other technical restrictions imposed by QuickSpice;

(b) Use automated means (including bots, crawlers, scrapers, or similar tools) to access, extract, copy, or monitor data from the Services, except through officially supported API endpoints and in compliance with applicable documentation;

(c) Circumvent or attempt to circumvent any API access controls, authentication requirements, or usage restrictions;

(d) Use API access to build a competing product or service;

(e) Cache, store, or redistribute data obtained through the API in a manner that violates the Terms of Service or this AUP;

(f) Make API calls at a frequency or volume that disrupts or degrades the performance of the Services for other users; or

(g) Access the Services through any means other than the interfaces provided by QuickSpice (including the web application and documented API endpoints).

5. Data Restrictions

You may not:

(a) Use data mining, scraping, or similar data gathering or extraction methods on the Services;

(b) Collect, store, or process personal information about individuals who are not authorized users of the Services or who have not consented to such collection;

(c) Use the Services to conduct benchmarking, competitive analysis, or performance testing for the purpose of developing a competing product or service;

(d) Transfer, export, or download Customer Data or other data from the Services for purposes not authorized by the applicable Customer or not permitted under the Agreement;

(e) Combine data from the Services with data from other sources in a manner that violates any applicable privacy law or the Privacy Policy; or

(f) Use any data obtained from the Services for direct marketing purposes unless you have obtained proper consent from the data subjects.

6. Communication Standards

When using communication features of the Services (including messaging, announcements, and team communications), you may not:

(a) Send unsolicited messages, advertising, or promotional material to users who have not consented to receive such communications;

(b) Harass, bully, intimidate, or threaten any other user;

(c) Use the communication features for any purpose unrelated to the legitimate business purposes of the Customer's organization;

(d) Distribute content that could create a hostile work environment; or

(e) Use the communication features to solicit users for competing products or services.

7. Resource Consumption

You may not use the Services in a manner that:

(a) Consumes an unreasonable or disproportionate amount of bandwidth, storage, processing power, or other system resources;

(b) Interferes with the ability of other users to access or use the Services; or

(c) Generates excessive API calls, data transfers, or other automated activity that degrades the performance of the Services.

QuickSpice reserves the right to throttle, suspend, or terminate access to the Services if usage materially exceeds normal levels as determined by QuickSpice in its reasonable discretion.

8. Enforcement and Remedies

8.1 Investigation

QuickSpice reserves the right to investigate any suspected violation of this AUP. QuickSpice may, in its sole discretion:

(a) Monitor, review, or analyze any content or activity on the Services;

(b) Remove, block, or disable access to any content that violates this AUP;

(c) Suspend or terminate any account that violates this AUP; and

(d) Cooperate with law enforcement authorities in the investigation of any suspected criminal activity.

8.2 Remedies

If QuickSpice determines that a violation of this AUP has occurred, QuickSpice may, in its sole discretion, take one or more of the following actions:

(a) Issue a warning to the offending user or Customer;

(b) Temporarily suspend access to the Services;

(c) Permanently terminate access to the Services;

(d) Remove or disable access to any content that violates this AUP;

(e) Report the violation to appropriate law enforcement authorities;

(f) Pursue legal remedies, including injunctive relief and damages; or

(g) Take any other action that QuickSpice deems appropriate.

8.3 No Obligation to Monitor

While QuickSpice reserves the right to monitor the Services for compliance with this AUP, QuickSpice is under no obligation to do so. QuickSpice disclaims all liability for any failure to detect or prevent violations of this AUP.

8.4 Continued Obligations

Suspension or termination of access to the Services for violation of this AUP does not relieve Customer of its payment obligations under the Terms of Service.

9. Reporting Violations

If you become aware of any violation of this AUP, please report it to us at:

• Email: support@quickspice.io
• Mail: QuickSpice LLC, 711 Center Dr, Ste 105 #1015, San Marcos, CA 92069

We take all reports seriously and will investigate promptly.

10. Changes to This Policy

QuickSpice reserves the right to modify this AUP at any time by posting the revised version on the Website or within the Services. Material changes will be communicated through the Website, the Services, or by email. Your continued use of the Services after such changes take effect constitutes your acceptance of the revised AUP.

END OF ACCEPTABLE USE POLICY